AI Platform Admin

AI Platform Admin

Date: Jun 10, 2026

Location: Dallas, TX, US

Company: NTT DATA Services

Req ID: 375681 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a AI Platform Admin to join our team in Dallas, Texas (US-TX), United States (US).

Job Title: AI Platform Administrator

Experience level: 10 + years

Job Summary: Looking for AI Platform Administrator experience in managing and governance of an organization's enterprise AI tools (like Microsoft Copilot). They bridge the gap between IT and end-users, ensuring that AI systems are reliable, secure, compliant, and integrated smoothly into daily business operations.

Experience in below Platform & Enablement Roles:

• AI Platform Admin (M365, copilot Studio)
• Manages AI platforms and environments, including access provisioning, governance controls, and policy enforcement (e.g., DLP, security, and compliance).
• AI Reusable Utility
• Develops reusable components (e.g., prompts, connectors, APIs, templates) to accelerate AI solution delivery and promote standardization across use cases.
• AI Common Infrastructure, Framework & Observability Architect (AWS and Azure)
• Designs and maintains the foundational AI infrastructure, frameworks, and observability capabilities (telemetry, monitoring, metrics) required for scalable, reliable, and governed AI operations.

Key Responsibilities

• Platform Governance & Security: Enforces security protocols, data handling rules, and role-based access controls in collaboration with InfoSec and Legal.
• User Management: Oversees workspace configuration, user provisioning, single sign-on (SSO), and licensing.
• Integrations & Workflows: Connects AI tools with core enterprise software (like HRIS, CRMs, and document repositories).
• Adoption & Enablement: Creates internal training materials, troubleshooting guides, and tracks AI usage metrics to drive value realization.
• Health Monitoring: Tracks platform performance, API error rates, and token consumption to optimize operational costs.

Qualifications & Requirements

Experience: 2–5+ years in SaaS platform administration, IT operations, cloud computing, or systems administration.

Technical Skills: 5+ years of familiarity with APIs, cloud platforms (AWS, Azure, Google Cloud), and workflow automation tools.

Communication: Ability to train staff, translate technical concepts for business users, and address support queries.

InfoSec Knowledge: A solid grasp of data privacy laws, data residency rules, and AI ethics

Common Expectation from all the roles: Compliance with Client's responsible AI principles and Acceptable Use policy Adherence to data residency, privacy (GDPR, HIPAA where applicable), and 21 CFR Part 11 controls where in scope Third-party risk assessment and SOC 2 Type II (or equivalent) certification Disclosure of subcontractors and offshore delivery locations Disclosure of model providers, training data practices, and any use of client data for model improvement (opt-out required)

About NTT DATA: NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.