Human Resources Specialist - Performance Management

The US Veterans Health Administration, Veterans Canteen Service (VCS) Central Office, is hiring a Human Resources Specialist - Performance Management to support the Human Resources Division. In this onsite role in St. Louis, MO, you will advise on performance management policies and procedures, manage key steps in the performance cycle, and help strengthen quality assurance, awards coordination, and process improvement across VCS locations. What You’ll Do Advise managers, supervisors, and employees on performance management policies, procedures, and best practices, including delivering individual and group training as needed. Interpret performance management requirements under OPM, Workforce Management Consulting (WMC), and VA policies, and partner with WMC to maintain and distribute performance standards across all VCS locations. Monitor annual performance plans, mid-year reviews, and year-end appraisals to support on-time completion, including performing performance plan closeouts and summary ratings in line with policy. Review performance appraisals for technical accuracy and compliance with policy before they are issued to employees. Coordinate with leadership on performance award budgets and payouts, and prepare reports that support award processing and decision-making. Support managers when performance concerns arise, including assistance with documentation and processing related to unsatisfactory performance actions. Analyze performance management data to identify trends, resolve issues, and recommend process improvements that increase program efficiency and compliance. Perform additional responsibilities as needed. Qualifications Bachelor’s degree OR at least three (3) years of general Human Resources experience demonstrating strong analytical, organizational, and communication skills OR equivalent leadership experience in a food or retail environment. Working knowledge of HR principles, practices, and procedures, including the ability to interpret and apply HR policies, guidelines, and regulations. Experience applying Federal Human Resources regulations, including 38 U.S.C. 7802 , Title 5 , and Title 38 , to support HR operations and decision-making. Ability to work effectively with HR professionals across VCS and VHA, while clearly communicating and supporting VCS hiring policies and procedures. Excellent verbal and written communication skills, with the ability to present information clearly to employees, managers, and leadership. Experience in one or more core HR functions, including Personnel Actions, Recruitment and Placement, Classification, Compensation and Benefits, Employee and Labor Relations, Training, and Reasonable Accommodation. Ability to provide guidance and recommendations to managers and senior leaders on HR policies, procedures, and best practices. Strong organizational skills to manage multiple priorities, meet deadlines, and adapt to changing business needs in a fast-paced environment. Minimum intermediate-level proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint . Tools and Technologies Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Employment Conditions Required to serve a 1-year trial period , during which fitness and whether continued employment advances the public interest will be evaluated. After completion of the trial period, employment will be terminated unless you receive written certification that continued employment advances the public interest. Selective Service Registration is required for males born after 12/31/1959 . Subject to background/security investigation. How You Will Be Evaluated Evaluation will be based on how well you meet the qualifications listed in the announcement. A formal pay-setting process will determine salary, which may be any point within the listed range. Experience includes paid and unpaid experience, including volunteer work through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations. Compensation and Role Details Location: St. Louis, MO (onsite) Salary: $73,772 - $73,772 per year Pay scale & grade: VC 13 Appointment type: Permanent Work schedule: Full-time Telework eligible: No Remote job: No Travel required: Not required Promotion potential: None Supervisory status: No Federal service type: Excepted Service Represented by a union: No Drug test: No Security clearance: Not Required Financial disclosure required: No Required Documents Resume Most recent SF-50 Performance Appraisal Separation Notice (RIF) Veterans’ Preference Because the Veterans Canteen Service falls under 38 U.S.C. 7802 , traditional Veterans’ Preference rules do not apply. Qualified Veterans will receive full consideration for this position. Application Information All applicants are encouraged to apply online. Submit by 11:59 PM (ET) on 10/1/2026 to receive consideration. Complete the questionnaire and submit documentation specified in the Required Documents section. Use USAJOBS to create an account (or log in), select your USAJOBS resume and/or other supporting documents, complete the occupational questionnaire, and submit your application package. It is your responsibility to ensure responses and documentation are submitted prior to the closing date. To verify completion, log into USAJOBS, select Application Status, then the more information link for this position. Announcement number: CBAD-13070028-26-US Control number: 885532000 Number of vacancies: 1 Candidates should be committed to improving the efficiency of the Federal government and dedicated to upholding the rule of law and the United States Constitution. #J-18808-Ljbffr US Veterans Health Administration