Field Service Engineer - San Jose Region

$38 per hour

Becton Dickinson & Co

Waters Corporation seeks a Field Service Engineer to install, maintain, and repair advanced life science instrumentation at customer sites across the San Jose region. The role combines hands-on technical service with customer support and collaboration with internal teams.

Responsibilities

Install, calibrate, and perform preventive maintenance on laboratory instruments including mass spectrometers and cell analyzers
Diagnose and resolve technical issues rapidly using diagnostic tools and technical documentation
Train customers on equipment operation and basic maintenance procedures
Document service activities, maintain spare parts inventory, and manage CRM records
Build customer relationships as primary technical contact and provide feedback to internal R&D teams

Requirements

Bachelor's degree in electrical, biomedical, or mechanical engineering or related field
3-5 years field service engineering experience in life sciences or medical devices
Expertise troubleshooting complex electromechanical and optical systems
Strong knowledge of electronics, pneumatics, fluidics, and lab instrumentation software
Excellent analytical and problem-solving skills with methodical fault diagnosis approach
Valid driver's license with clean driving record; ability to lift 50 lbs
Fluency in English, written and spoken

Compensation: $38/hour, depending upon qualifications

Apply

Vacancy posted 6 days ago

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