Teller / Member Relations Specialist

TellerPerforms branch responsibilities not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures (transaction processing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping).Qualifications:High school diploma or equivalentMust have detail-orientedHigh standard of confidentiality/work ethicsOne (1) year experience in sales or front-line customer serviceOne (1) year cash handling experience preferredTeller experience in a financial institution highly preferredMember Relations SpecialistResponsible for providing members with the highest level of service, assisting them with new accounts and loans, cross-selling of products and services, completing teller transactions and branch operational tasks. Assists in the daily, weekly, and monthly planning and execution of activities and assignments to help the branch stay on target to reach its annual sales, growth, and service goals. Demonstrates commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and positive attitude to achieve the highest standards of member service when performing duties and assignments.Qualifications:High school diploma or equivalentDetailed-oriented and high standard of confidentiality/work ethics.Two (2) years related experience and/or trainingAbility to analyze/understand credit reportAbility to process basic knowledge of bank underwritingBenefits:Paid medical, vision, drug and dental insurance12 paid holiday401k plan; 200% employer match on first 5% of payPaid time offAnd may moreCredit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA's Rules and Regulations.