Restaurant & Bakery Host/Cashier

SUMMARY OF POSITION

Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Checks out guests at the register and provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory.

ASSIST CRAFT MEMBERS

Processes To‑Go orders Maintains guests’ needs throughout their dining experience by assisting servers with pre‑bussing procedures Sweeps floor around tables to assist servers where needed Performs side work during shift downtime including rolling silverware, restocking cleaning workstations and bussing tables Provides assistance to all servers and bus persons in order to execute service standards Ensures 100% guest satisfaction on every visit Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration PHYSICAL REQUIREMENTS / ENVIRONMENT / WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance of 20 feet, at close range of 12 inches, distinguish between shapes and utilize peripheral vision to avoid hazards Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depths of 2 ½–3 feet Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice, chop and operate equipment Must be able to fit through openings 30” wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals

SUPERVISION RECEIVED

Receives direction and training from Manager on duty as to the specific procedures and assignments.

KNOWLEDGE AND SKILL REQUIRED

Basic skills such as sanitation, safety, and customer service can be taught through in‑house training.

EXPERIENCE REQUIRED

None

DISCLAIMER

This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. #J-18808-Ljbffr Perkins Restaurant & Bakery - Dan Esmond