DevOps / Site Reliability Engineer

DevOps / Site Reliability Engineer

IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future while preparing them for college and for life. IMG Academy has been nationally recognized by organizations including Sports Business Journal, USA Today, and the Best and Brightest Companies to Work For for its workplace culture, innovation, and commitment to developing people both on and off the field.

IMG Academy provides growth opportunities for student-athletes and partners through an innovative suite of on-campus and online experiences:

• Boarding school and camps, delivered on a state-of-the-art campus in Bradenton, Florida
• Online coaching through IMG Academy+, focused on personal development through the lens of sport and performance
• Online college recruiting through NCSA College Recruiting and SportsRecruits, providing industry-leading recruiting education, tools, and access to a network of more than 40,000 college coaches for student-athletes, families, club coaches, and event operators
• Elevate by IMG Academy, a performance and personal development solution that delivers mindset, leadership, and wellbeing programming to schools, colleges, and organizations through a combination of digital content and immersive experiences

Position Summary: We're looking for a DevOps / Site Reliability Engineer to join our team. You will play a key role in ensuring that our systems are efficient, reliable, and scalable, while helping us improve developer productivity and application performance. You'll collaborate closely with developers, QA, product, and our cloud security engineer to streamline builds and deployments, maintain application infrastructure and proactively solve issues before they impact our users.

We are a product development team full of fun, committed, and hardworking engineers, designers and product managers distributed across the United States. We are scaling our network and building innovative tools to empower student athletes, college coaches, and event operators. Our tools are built on top of technologies that span mobile and web applications, computer vision, and LLMs.

We emphasize performance, security, and maintainability—and we love solving problems that have real-world impact on student-athletes, coaches, and partners.

Position Responsibilities:

• CI/CD & Deployments:
• Configure, manage, and improve Bitbucket pipelines for deploying our applications to staging and production.
• Improve CI pipeline speed, reliability, and security in collaboration with our Cloud Security Engineer.
• Assist developers and QA teams with deployments.
• Work with Docker and AWS ECR for container builds and deployment workflows.
• Monitoring & Incident Response:
• Review and investigate system issues flagged by Sentry, NewRelic, and CloudWatch.
• Monitor application performance, identify bottlenecks, and propose solutions.
• Respond to production and staging issues, including database latency, unresponsive resources, or failed jobs.
• Environment & Infrastructure Management:
• Maintain and support non-production environments used by developers and QA.
• Maintain and improve AWS infrastructure and Terraform resources.
• Perform updates and upgrades to AWS services as needed to ensure reliability and ability to scale.
• Collaboration & Continuous Improvement:
• Partner with engineers to design systems that are scalable, observable, and resilient.
• Work closely with our cloud security engineer to ensure secure configurations in CI/CD, AWS, and containerized workloads.
• Contribute ideas and improvements to workflows, automation, and monitoring strategies.
• Leverage AI to automate monitoring and diagnosis.

Knowledge, Skills and Abilities:

• 3+ years of experience in DevOps, SRE, or related engineering roles.
• Strong experience configuring CI/CD pipelines (Bitbucket Pipelines, GitHub Actions, or similar).
• Experience configuring, debugging and deploying PHP applications
• Hands-on experience with Docker and AWS ECR for container builds and deployments.
• Strong experience with AWS services (EC2, RDS, ECS, Lambda, etc.) and Terraform for infrastructure as code.
• Familiarity with monitoring and observability tools such as New Relic, Sentry, CloudWatch, or similar.
• Strong troubleshooting skills for debugging performance issues in databases, applications, and distributed systems.
• Experience with modern software development workflows (agile teams, code reviews, branching strategies).
• Strong scripting and automation skills (Bash, Python, or similar).
• Excellent communication skills and a collaborative mindset.
• Interest in leveraging AI agents to automate monitoring and diagnosis workflows

Background Requirements:

• Requires a background check upon offer
• Requires a drug test upon offer

This position requires a Florida Level 2 Background Screening. Learn more about the screening process and requirements by visiting the Florida Care Provider Background Screening Education & Awareness website.

• Comprehensive Medical, Dental and Vision
• Flexible Spending Account and Health Savings Account options
• 401k with an Employer Match
• Short Term and Long Term Disability
• Group and Supplemental Life & AD&D
• Gym Discount Program
• Pet Insurance
• Wellbeing Program
• and more!

Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.