Senior Director, Engineering

Position Summary The Senior Director of Engineering is responsible for managing, coaching, tracking, and reporting through the heads of department – CIP and Project Engineering a highly skilled team responsible for designing and implementing common Contract Logistics processes tied to new facility construction (greenfield), client migration (brownfield) and deployment of technology. It also includes indirect responsibilities to drive the organization’s enterprise baseline of engineering in Canada and LATAM. The Senior Director is responsible for maintaining department budgets, financial and engineering metrics that will meet or exceed performance goals. The position also involves direct development and mentoring of the team to build engineering competency and grow talent within the organization, supporting operations to meet budgeted operating profits and cost reduction objectives. This role works with regional peers around the globe to ensure consistent best practices across the contract logistics network. Fraud Alert DSV will never request a chat interview or solicit funds from applicants or employees in its hiring process. We do not require any form of payment and will not ask for personal financial information. Please contact View email address on click.appcast.io if you question the legitimacy of this posting. Essential Duties and Responsibilities Research/Analysis: Keep informed and up to date on best‑in‑class tools and techniques needed for operational design Track all projects and provide communication and guidance to senior management team Determine and enlist resources required to support targeted changes in support of CI projects including Engineering, WMS Developers, Operations, Safety, Security, Quality, etc. Analyze workflow including inbound, put away, replenishment, picking, packing, shipping and VAS processes to ensure accuracy and identify opportunities for improvement Ensure all distribution system functionality is configured to optimize performance (e.g., WMS, LMS) Analyze contractual commitments, customer specifications, design changes and other data to develop optimum solutions for operation Perform special research or technical studies critical to logistic support functions Perform cost/benefit trade‑off analysis and develop ROI business cases for recommended projects involving process, system, or technology change Develop logistics engineering strategies with senior management team Participate in Quality Planning sessions “DQP” with new clients to validate requirements and ensure successful deployment of project Documentation/Reporting: Document and communicate common processes for all distribution functions within scope of responsibility Review data and summarize expectations to address gaps with team or in operation Identify areas for improvement based on analysis of data, team feedback and observations Maintain repository of lessons learned from all projects to continuously improve and avoid repeat mistakes Communication: Communicate opportunities for improvement Help determine key metrics and provide recommendations to guide management Assist with developing and presenting training materials and classes for distribution processes Relationships: Bring cross‑functional teams together to collaborate on projects Support the labor management program, including methods and procedures, engineered labor standards Ensure alignment among all operations’ policies, procedures and ongoing improvement projects LEAN Operations: Educate team in LEAN expanding knowledge base to support and maintain a CI culture Facilitate use of LEAN methodology in collaboration with global team and recommend solutions Deploy statistical tools such as Pareto charts, histograms and cause & effect diagrams Leverage Value Stream Map or flow diagram of process to identify critical quality points Use FMEA of the process being evaluated to quantify impact Maintain SME in proven industry methods and tools such as Six Sigma DMAIC, value‑stream mapping, 5S Work with leadership to drive continual improvement programs, Kaizen events and workshops Set the standard for innovation within strategic and operational problem solving Apply traditional manufacturing concepts to a variety of material handling environments Ensure all projects include a sustainability component and drive adherence within the organization Lead all LEAN efforts in an organized manner with steering team deployment and roadmap/critical path development Illustrate continual improvement successes in a case study before & after format that quantifies value Project Management: Assist with developing and rolling out growth strategies and projects Determine feasibility of projects factoring costs, available space, schedule limitations, company goals, technical requirements and economic factors Develop and implement project activity plans and timelines, coordinate subcontractors, facility management and field service personnel, and resolve problems in area of logistics to ensure meeting of contractual commitments Other Duties: Drive standard approach for the Americas – coordinating with Canadian and LATAM counterpart Perform other duties as required Backup to Head of BCM Americas as needed Conduct performance reviews of direct reports and manage company P&O systems as required Develop yearly budgets for department Compliance with Internal Labor Regulations and P&O Procedures Compliance with Security, Safety and Hygiene Measures & Procedures Manage team to deliver high quality, on‑time and within budget engineering scope for new business implementations, relocations, new property builds and facility closures/consolidations Manage team to deliver high quality CIP projects that meet committed annual cost savings targets working collaboratively with operations and other functional areas Supervisory Responsibilities Directly manage 2–3 Senior Manager or Directors of Engineer for US, CA and LATAM Indirectly manage 18–22 Engineering resources supporting US geography Education and/or Experience Bachelor’s Degree in Industrial Engineering required or equivalent combination of education and work experience Minimum 5 years’ experience in a supply chain (warehouse/4walls) role with extensive experience in new business implementations and driving continual improvement and financial savings in operations Prior leadership positions directing senior leaders and frontline engineers in 3PL/supply‑chain environment Computer / Other Skills Advanced knowledge of statistics Proficiency in MS Office applications with advanced knowledge of Excel, Access and Power BI Experience with AI tools and applications Extensive understanding of Warehouse Management Systems (WMS) tied to capabilities AutoCAD Lean methodologies Six Sigma tools Knowledge of various storage methodologies and material handling equipment Storage and process design Desired Skills E‑commerce experience including starting up small to large volume solutions Experience in multiple warehouse automation applications (pick‑to‑light, automated sortation, voice pick, conveyor design, etc.) Experience in LMS implementation and/or steady‑state execution Strong organizational skills and ability to handle multiple responsibilities simultaneously Language Skills Excellent written and verbal communication skills English (reading, writing, verbal), Spanish highly desired Interpersonal communication skills (e.g., listening, speaking, reading, writing) Facilitation skills and mature communication to all levels in the organization Physical Demands Ability to lift/carry and push/pull 21–50 pounds. Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements The employee uses hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. Uses computer and telephone equipment. Requires close vision and distance vision. Must be able to travel by plane and automobile. Position may perform assigned activities inside any DSV site and change shifts as needed, including non‑traditional business times for global meetings. Willing to travel – including international. Benefits Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. Equal Employment Opportunity DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. #J-18808-Ljbffr DSV Road GmbH