Operations Supervisor

At Rocket Shippers, we're fulfillment experts, so you don't have to be. As a division of Pride Global, a certified minority-owned company, we offer the power and stability of a large corporation, with the flexibility and personal touch of a small business. Our complete ecommerce fulfillment solutions include comprehensive integration, storage, packaging, and shipping for your company. So, you can stop stressing about logistics and focus on reducing costs, increasing revenue, and growing your business. Technology forward fulfillment solution, helping small to medium sized businesses streamline their e-commerce presence. The Warehouse Supervisor, reporting to the Warehouse Manager, will manage and oversee the warehouse activities of their assigned area(s)/account(s), ensure efficient processes, and maximize warehouse productivity. The Supervisor will plan, organize, supervise and participate in daily warehouse operation and activities. We’re always on the lookout for smart, hard-working, and skilled top performers who are interested in joining a fantastic team within a fast-growing company. Responsibilities Actively lead morning huddle, stretches and effectively communicate daily goals, building, and company-wide information; sets the energy level and tone of the day. Responsible for adhering to and meeting the daily department goals in safety, sanitation, productivity, and quality and ensuring all area targets are met. Complete the day-to-day tasks relative to associate/temporary staff schedules, time, and attendance. Provide supervision and direction to the team as it relates to the day-to-day workflow for the assigned area(s)/account(s). Make recommendations for changes in staffing as necessary to meet demands of workload; interview applicants and make recommendations for hire; assess training needs; counsel employees and recommend corrective and/or disciplinary action when appropriate; and document employee performance. Provide coverage to other Supervisor’s accounts/areas and/or the manager as business needs dictate. Responsible for ensuring associates are properly trained on all standard operating procedures, method observations are conducted, and documented per company standards. Articulate and/or address customer concerns and operational issues to facility management in a timely and efficient manner. Partner with other supervisors to balance labor and ensure the operation of an efficient shift while utilizing the WMS, time clock, daily planner, reports and other tools. Ensure all required documentation and system transactions (electronically and/or manually) for assigned area(s)/account(s) are completed in a timely manner. Responsible for maintaining physical inventory accuracy at a defined company rate. Proactively identify and lead continuous improvement initiatives. Assess warehouse operations continually to ensure the warehouse is neat, secure, safe, and well organized. Ensures proper shift hand off to others shifts or prepares for next day equipment, supplies and labor needed bases on productivity and workload. Qualifications 1-3 years supervisor experience working for a 3PL, Supply Chain, and Transportation, WMS system preferred. Working knowledge of Microsoft business applications such as Outlook, Excel, PowerPoint, Slack, Asana and warehouse management systems preferred. Experience must demonstrate the ability to balance completing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail. High school diploma/GED required; Some college experience preferred. Powered industrial equipment experience preferred. Experience must demonstrate a strong working knowledge of warehouse operations and policies and procedures. Ability to read, write and communicate in English (Bilingual Spanish/English skills preferred). Must be able to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Experience must demonstrate excellent verbal and written communication skills, as well as organizational skills and attention to detail. Excellent interpersonal skills with a proven ability to meet deadlines and the ability to function well in a high-paced environment while getting results through others. M-F, 6:00am – 2:30pm Onsite in our Hebron, KY facility $50,000 - $65,000 Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. #J-18808-Ljbffr