Customer Service Rep(02940) - 714 N GILBERT ST

Customer Service Rep

Join our team as a Customer Service Representative at our Danville, United States location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.

Responsibilities:

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards and recipes
• Process cash and credit card transactions efficiently
• Deliver outstanding customer service, ensuring customer satisfaction
• Maintain a clean and organized work environment
• Assist with various cleaning tasks as needed
• Handle and lift items weighing up to 25 lbs.
• Collaborate with team members to ensure smooth operations during busy periods
• Address customer inquiries, concerns, and special requests promptly and professionally

Qualifications:

• Excellent communication skills, both verbal and written
• Strong customer service orientation with a friendly and positive attitude
• Ability to multitask and work efficiently in a fast-paced environment
• Basic computer proficiency for order entry and processing
• Flexibility to work weekends, holidays, and various shifts as needed
• Detail-oriented with a focus on accuracy in order-taking and food preparation
• Problem-solving skills to address customer concerns effectively
• Patience and ability to maintain composure under pressure
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Team player with a willingness to assist colleagues as needed
• Prior experience in food service or customer-facing roles is a plus
• Knowledge of pizza preparation and the food service industry is beneficial but not required