General Manager

General Manager OpportunityLead the adventure at our new retail location in Paducah, KY, which will be 70,000-square-foot and adjacent to the Kentucky Oaks Mall, a premier commercial hub situated along I-24, just north of the intersection with Highway 60.Since its founding in 1972, Bass Pro Shops has blazed a new trail in the retail experience for outdoor enthusiasts. As millions of families know, a trip to a Bass Pro Shops is more than a retail experience; it's an adventure, a mini-vacation, a celebration of nature and an educational and enriching outing for the entire family.Conservation forms the heart and soul of Bass Pro Shops and is an ethic that dates to the earliest days of the company. Alongside the customers they serve, Bass Pro Shops over the past decade has proudly donated more than 10% of earnings to support conservation efforts in local communities and across North America.About the Role – Your Next Big CatchAt Bass Pro Shops, we don't just sell outdoor gear — we inspire people to connect with nature and each other. As General Manager, you'll lead from the front, guiding daily store operations while cultivating a culture rooted in customer service, team spirit, and legendary outdoor heritage. You'll drive results, energize your team, and create customer experiences that embody our reputation as one of the most beloved retailers in the country.What you'll be tracking:Lead with purpose: Manage the store leadership team and indirectly, all other department leaders and associates.Hire and inspire: Ensure the store is staffed with friendly, knowledgeable team members by participating in hiring, training, coaching, and development.Create legendary experiences: Champion a world-class customer experience that reflects our passion for the outdoors.Reel in results: Meet or exceed all sales, payroll, and profit targets while maintaining operational efficiency.Keep it running smoothly: Monitor store inventory, cash handling, operating accounts, and compliance to ensure integrity across all store systems.Bring the brand to life: Bring corporate merchandising, marketing, and promotional strategies to life on the floor.Keep camp clean & safe: Ensure the store environment is organized, well-maintained, and safe for both customers and associates.Problem-solve with confidence: Resolve customer concerns and associate issues efficiently, professionally, and with integrity & care.Promote our programs: Assist customers in exploring our CLUB Membership, VOC, and In-Store Pickup offerings to enhance their experience.Foster the culture: Lead by example, foster team unity, and uphold our company values in every interaction.Gear You'll NeedTrail tested experience: 5+ years of experience in high-volume, big-box retail management. Multi-unit, district or regional leadership experience is a major plus.Sharp eye for business: Skilled in reading reports, managing performance metrics, and making data-driven decisions. Solid understanding of sales metrics, financial reports, and performance drivers.People leadership: Exceptional leadership, communication, and analytical skills. Strong decision-making and problem-solving abilities. Technical savvy: Comfortable using point-of-sale systems, spreadsheets, inventory tools, and Microsoft Office programs.Clear communication: Excellent verbal & written communication, with the ability to lead meetings & coach teams. Presentation skills: Ability to lead meetings, engage large teams, and represent the brand professionally.This role requires a hands-on leader who's comfortable on their feet, engaging with teams and customers. You'll occasionally lift up to 50 lbs., climb ladders, work outdoors, and be exposed to varying temperatures and noise levels.What's in Your Gear Pack:As part of the Bass Pro Shops family, you'll enjoy generous employee discounts, up to 50% on merchandise, world-class resorts & attractions Medical, Dental & Vision insurance options 401K with company match Paid holidays, vacation & sick time Bass Pro Cares Fund (supporting team members in need) …and more!Join a team that celebrates the outdoors and inspires adventure. We're more than a store—we're a community. If you're a driven retail leader ready to make a legendary impact, apply now and be part of the adventure.Equal opportunity employer. Bass Pro Shops is proud to be an equal opportunity employer. We respect and celebrate diversity and are committed to creating an inclusive environment for all team members. Reasonable accommodations qualified individuals with disabilities may be entitled to reasonable accommodations under the Americans with Disabilities Act or similar laws. If you need accommodation for any part of the application process, please visit your nearest location or contact us at View email address on click.appcast.io time benefits summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!MedicalDentalVisionHealth Savings AccountFlexible Spending AccountVoluntary benefits401k Retirement SavingsPaid holidaysPaid vacationPaid sick timeBass Pro Cares FundAnd more!Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.Reasonable accommodations qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at View email address on click.appcast.io.