Retail Receiving Clerk

Naples Beach Club, A Four Seasons Resort

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the Role

Check all incoming goods against delivery orders and invoices, food specifications and purchase records to ensure that the type, amount, price and quality of items received and ordered are correct.

What You Will Do

• Maintain harmonious and professional relationship with co-workers, supervisors and all departments to promote effective receiving.
• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Maintain a firm and amicable relationship with vendors' delivery persons.
• Assist in other areas of the accounting office as needed.
• Ensure all local and corporate policies, rules, internal controls and procedures and safeguards as they relate to Naples Trading Company along with Purchasing Department.
• Understand quality standards of the hotel.
• Ensure that all non-food and beverage deliveries coincide with an approved purchase order. All deliveries without purchase orders must be investigated and mostly rejected.
• Maintain an up to date file of the receiving copy of all approved purchase orders. All purchase orders must clearly state the status of delivery (i.e. open or partial).
• Inspect the physical condition, check quality and count or measure the quantity and weight of all items or supplies at the time they are received and before they are placed in storage.
• Inspect food quality at receiving. Anything questionable must be addressed and approved by the Executive Chef or his delegate or the Purchasing Director.
• Ensure all deliveries are received at the designated receiving area only.
• Ensure all invoices and/or packing slips are stamped with the appropriate receiving stamp upon delivery.
• Request for credit is completely filled out for any items refused or damaged and signed by the driver and Receiver and entered on Receiving Report.
• Ensure that all Receiving Reports inclusive of food, beverage, non-food and beverage are done daily on a timely basis.
• Update electronic Purchase Order System and post all invoices into computerized Inventory system and/or Accounts Payable system.
• Check all postings against Edit Report prior to generating the Daily Receiving Report.
• Ensure that a "Goods Received w/o an Invoice Form" is completely filled out for any goods received in this manner.
• Ensure that all food and beverage deliveries are received in conjunction with the order forms.
• Check and match receiving documents to electronic purchase orders daily to verify price quotations, and report any discrepancies to the Director of Purchasing.
• Inform the Director or Assistant Director of Purchasing & Director of Retail in the event of any returns, shortages, or no show deliveries immediately.
• Assist as necessary with all month end, quarterly or annual inventories of food, beverage, operating equipment and supplies.
• Work together with other Purchasing/Storeroom staff to assure smooth transition of receiving to storage.
• Ensure Naples Trading Retail spaces and storage are kept secure, clean and organized.
• At all times, comply with food hygiene standards.
• Conduct temperature recordings of vendor chiller trucks, chilled and frozen food.
• Check shelf life and expiry of food and beverage products and alert the Director of Retail.
• Assist with regular cleaning and re-organization of storerooms.
• Assist the Accounts Payable Clerk in researching any discrepancies on invoices.
• Perform any additional duties as assigned by the Director of Retail and Naples Trading Company Manager

What You Bring

At least one year of experience or similar work experience.

High school education or equivalent experience