Practice Manager - Primary Care

Practice Manager - Primary Care

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what they do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

Job Description

Serves as member of management team - collaborates on organizational business issues, communicates appropriate messages, and supports and drives corporate initiative. Oversees all activities of the assigned operational practice - provides leadership and direction to direct reports and providers, and acts as positive role model. Drives the development and execution of short- and long-term business plans and corresponding budgets by collaborating with physician leadership and corporate administration in strategic planning and marketing for the practice. Executes business plans by assigning accountability to appropriate staff and/or physicians, monitoring progress, making appropriate adjustments, and finding solutions to obstacles. Continuously identifies ways to increase profitability - recommends and implements cost-effective strategies for department. Continuously identifies and implements ways to maximize efficiency, productivity and resource allocation. Responds promptly and effectively to patient and provider concerns. Evaluates workflow and performance to maximize productivity/efficiency and ensure quality service. Analyzes data reports and acts on significant trends affecting overall effectiveness of the department. Finds opportunities to grow the business through increased referrals, new or increased services, regional expansion, or other revenue-enhancing activities. Drives improvement efforts through effective staff and provider involvement, project management, and communication. Implements changes and keeps staff and providers up to date with clear and concise communications.

Qualifications

Bachelor's degree in business, healthcare management or a related field, or equivalent experience; advanced clinical or business credentials preferred. Minimum 3-5 years medical practice management experience, preferably in a multi-site practice. Epic Experience preferred. Experience providing effective business leadership to physicians. Ability to refine, reorganize or redirect workflow in a timely manner to optimize resources.