Senior Customer Success Manager
Benepass
Benepass is seeking a Senior Manager, Client Success to lead our SMB and Mid-Market strategy. You will guide six CSMs and collaborate with Sales, Implementation, Product, and Engineering to drive retention and expansion while shaping scalable processes. You will champion AI and automation to streamline operations, improve customer outcomes, and maintain strong unit economics as we grow. This role emphasizes people leadership and data-driven decision making. #J-18808-Ljbffr
$130k - $150k
...hiring a self-motivated and data savvy customer advocate with a natural ability to build... ...and identifying opportunities to drive success.Leverage data insights to assess engagement... ...about building relationships and managing stakeholders as your authentic self Unafraid...SeniorWork at office$134k - $252k
...was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.THE ROLEAs a Senior Customer Success Manager (CSM), you will serve as a trusted advisor and customer advocate, personalizing the Everpure and Portworx experience for...SeniorWork at officeFlexible hours$153.85k - $181k
...software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting... ...page.The Team You’ll Work WithWe’re looking for exceptional Customer Success Managers to own and manage portfolios of existing Private...SeniorFull timeContract work$115k - $125k
Senior Customer Success ManagerDrive CB Insights' growth as part of our Customer Success team.The role you'll play:The CB Insights Senior Customer Success Manager (or as known at CB Insights, a Forward Deployed Strategist) is responsible for maintaining a portfolio of...Senior- ...and AI skills essential for 21st-century success. By providing practical, engaging learning... ...action, transparency, ownership, and customer focus. We are seeking individuals that thrive... ...encourage you to apply!Responsibilities:Manage the customer lifecycle from onboarding to...SeniorWork from homeFlexible hours
$120k - $140k
...matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing... ...-oriented team member join Dataseat’s (dataseat.com) Customer Success team in New York. We’re looking for a client-focused, data-...SeniorWork at officeLocal areaRemote work3 days per week$80k - $140k
...locations listed for the role. Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation,...SeniorWork at officeLocal areaFlexible hours$110k - $130k
...advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?As a Senior Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week on,...SeniorWork at officeWorldwide3 days per week- Senior Customer Success ManagerThis role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.Who We Are:... ...backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together,...SeniorFull timeWork experience placementLocal areaImmediate startRemote workWork from home
$104.33k - $156.49k
...future where trusted data becomes a transformative force for business and society. The ChallengeWe are looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from...SeniorWork experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per week- ...A leading tech company in New York seeks a Sr. Customer Success Manager to enhance customer satisfaction and loyalty. The ideal candidate will have at least 5 years of B2B SaaS experience, focusing on organic marketing strategies. Responsibilities include managing customer...Senior
- ...informed, and decisive. Pursue excellence everyday We raise the bar with leadership, confidence, and action—for the industry, our customers, our business, and each other. Embrace the journey , together The work we do is never done. We don’t shy away from what’s hard — we...Senior
- ...Storylane is seeking a Customer Success Manager to onboard and expand their customer base in the United States. The role requires over 3 years of experience in B2B SaaS Customer Success and strong communication skills. You will be responsible for leading enterprise onboarding...SeniorRemote work
- ...Salesloft is seeking an experienced Senior Customer Success Manager to ensure successful product adoption and retention for enterprise customers. You will manage executive-level relationships, drive strategic guidance, and partner with sales, CS, and product teams to deliver...SeniorRemote work
- A leading employee advocacy platform is seeking a Senior Customer Success Manager to manage enterprise accounts in the U.S. You will build relationships with marketing executives, lead strategic business reviews, and focus on customer growth. Ideal for candidates with 5...Senior
- ...Zeta Global is seeking a Senior Customer Success Manager in the United States to lead a portfolio of client relationships, drive strategic campaigns, and partner with cross‑functional teams to maximize performance and revenue. You will own client growth plans, monitor...Senior
- ...-focused technology firm in the United States is seeking a Customer Success Manager to drive customer adoption and retention. This role requires... ...solutions, and the ability to communicate effectively with senior executives. The firm's commitment to excellence ensures a...Senior
$115k - $130k
Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in New York City.As a Senior CSM at Dealpath, you'll own a portfolio of enterprise and strategic accounts, typically 30 to 40, for firms like Blackstone, MetLife, and Nuveen...SeniorContract workWork at officeFlexible hours$150.1k - $227k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And... ..., and you are the future of Salesforce.The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-...SeniorFull timeWork at officeFlexible hoursShift work3 days per week- A leading SaaS provider in the United States is seeking an Initialization Success Manager III who will be accountable for managing client project initializations and delivering exceptional service. This remote role requires a Bachelor's degree and at least 7 years of project...SeniorRemote workFlexible hours
- ...Drive success and deepen relationships with global enterprise clients at a market-leading customer data platform. The Company: A high-growth, AI-powered SaaS company transforming how the world’s biggest brands activate customer data. Cutting-edge AI customer data and...Senior
$160k - $200k
...Popai Health Customer Success ManagerPopai Health is a fast-growing health tech startup transforming... ...phone conversations between care managers and patients, surfacing insights, automating... ...and engage confidently with senior stakeholdersComfortable working closely...Senior- ...company is just getting started.The RoleWe are rapidly growing our Customer Success team. This is a foundational role with the autonomy to define... ...and from working closely with engineers and product managers.What We OfferThe opportunity to define and standardize the customer...SeniorWork at officeImmediate startMonday to Friday
- ...Our client is looking for a C ustomer Success Manager to lead and elevate their post-purchase customer experience. They are a rapidly scaling U.S.-based ecommerce... ...for quality and service excellence. This is a senior‑level, full‑time remote position requiring EST...SeniorFull timeRemote work
$71k - $118.3k
...About the RoleReporting into the Customer Success & Delivery Leadership Team, the Onboarding Customer Success Manager is responsible for onboarding and implementing Brightmine products across the portfolio for both new and existing customers. This role ensures customers...Senior- ...Bask Health Customer Success RoleBask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform...Senior
- ...many thousands of developers in production. Apollo is seeking a motivated and dynamic individual to join our Customer Success team as a Customer Success Manager. If you’re passionate about delivering exceptional customer experiences and thrive in a fast-paced, collaborative...SeniorRemote work
$110k - $140k
...Own the customer outcomes that protect and grow revenue This is not a reactive support... ...ownership role. At Bidgely, Customer Success Managers own complex enterprise relationships end... ...as customer scope grows Add senior-level “team lift” to standardize best practices...SeniorRemote work$81.6k - $120k
...About The RoleWe are looking for a Senior Customer Success Manager (Senior CSM) to drive strategic partnership, retention, and growth across a portfolio of our highest-value and complex SMB customers. This is a high-touch, relationship-driven role focused on delivering...SeniorHourly payFlexible hours- ...Senior Customer Success ManagerDraftWise is building an innovative knowledge platform for the legal industry. Our core product unlocks for... ...have negotiated for their clients. We use the latest in data management, machine learning and language analytics to help lawyers...SeniorRemote workWork from home
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