Call Center Representative

About Strive Global Events At Strive Global Events, we believe that every event is an opportunity to tell a story, build connections, and inspire action. As a global agency specializing in event management and marketing, we blend creativity, strategy, and innovation to deliver experiences that leave a lasting impression About the Role We are seeking a reliable and customer-focused Call Center Representative to join our team in Miami, FL and support daily customer communications and event-related inquiries. The Call Center Representative will be responsible for answering incoming calls, assisting customers with questions and requests, documenting interactions, and helping ensure a positive and professional customer experience. Responsibilities * Answer incoming calls and respond to customer inquiries in a friendly and professional manner * Provide accurate information regarding services, events, schedules, and general customer requests * Assist customers with questions, concerns, and service-related issues * Document customer interactions, requests, and resolutions accurately * Direct calls and inquiries to the appropriate team members when necessary * Follow up on customer requests to help ensure timely resolution Minimum requirements: Qualifications * High School Diploma or equivalent required * Previous call center, receptionist, or customer service experience is a plus but not required * Strong verbal and written communication skills * Excellent organizational skills and attention to detail What We Offer * Competitive weekly pay * Training provided * Opportunities for growth within the company * Supportive and team-oriented environment

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