Site Reliability Engineer

Site Reliability Engineer

The Site Reliability Engineer is an engineer responsible for supporting reliability engineering tasks under the guidance of senior technical staff. This role applies foundational knowledge of monitoring tools, incident response, automation, and operational support to help maintain system reliability and service stability. The Site Reliability Engineer assists with incident management, alert implementation, and runbook documentation while following established SRE practices, tools, and procedures. This position is located in our Lafayette, Louisiana office; however, a hybrid working model is acceptable.

Your Future Duties and Responsibilities

Assist with incident management and service restoration activities under supervision; Implement and maintain monitoring alerts, dashboards, and operational checks; Support basic automation tasks to improve repeatability and reduce manual effort; Document runbooks, standard operating procedures, and incident response steps; Monitor system health, service availability, and operational events using approved tools; Troubleshoot basic reliability and operational issues and escalate complex problems as appropriate; Follow established SRE practices, change management requirements, and operational standards; Collaborate with engineering, platform, and operations teams to support service reliability

Required Qualifications to Be Successful in This Role

Bachelor's degree in a related field, or equivalent relevant experience if permitted by contract; Basic understanding of monitoring, observability, incident response, and automation concepts; Familiarity with operational support processes and reliability engineering principles; Exposure to scripting, cloud platforms, or container environments is preferred; Strong analytical, organizational, and communication skills; Ability to work effectively in a team environment

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at View email address on click.appcast.io. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.