Human Resources Generalist - Cheyenne, WY

JOB SUMMARY: The Human Resources Generalist is responsible for ensuring that all team member records are consistently and accurately maintained. This position works directly with the Human Resources Director across all departments to ensure the efficient operation of the Human Resources department and the team members it serves. This position will be located in either Casper, WY and/or Cheyenne, WY.

SCOPE: The Human Resources Generalist must possess the ability to problem solve and address operational and team member issues, demonstrating good judgement and seeking management’s assistance as needed.

JOB RESPONSIBILITIES:

Assist the Director of Human Resources to ensure all policies and procedures are adhered to and standards are consistently met in the assigned region.

Maintain current knowledge of Equal Employment Opportunity and affirmative action guidelines and laws, such as the ADA. 

Facilitate and maintain employment records related to events, such as hiring, separation, leaves of absence, transfers or promotions using the HR system. 

Facilitate the recruitment process by reviewing job descriptions, creating job postings, screening employment applications and assisting in scheduling interviews with hiring managers. Participate in job fairs as required.

Serve as a facilitator for BIG Service and Leading BIG Service trainings around the state. Assist with set-up, and facilitation.

Facilitate new hire orientation.

Facilitate onboarding and offboarding activities through the HRIS system.

Assist with employee relations investigations.

The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.

The ability to travel as required throughout the state and designated region to company properties providing support to team members and other company departments.

The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.

The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions. 

Maintain regular attendance at scheduled shifts and staff meetings.

Maintain professionalism and a friendly and approachable demeanor throughout the shift.

Maintain all appearance standards in accordance with established uniform and appearance guidelines.

Inform manager on duty of any irregularities and unusual situations when they occur.

Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment.

Is honest in all interactions and displays a high degree of integrity.

Ability to work independently with little to no supervision or as part of a team is required. 

Must be and remain compliant with all legal or company regulations for working in the industry.

• KEY SUCCESS INDICATORS: Must demonstrate the ability to successfully represent the company and the brand in all interactions. Highly motivated, self-directed and an organized approach to the role is key. Adapts and thrives in a demanding and fast paced environment. Excels in a teamwork setting, handles constructive feedback with a positive attitude. Ability to lead by example through company core values and customer service standards.

OTHER DUTIES: The content of this job description does not restrict management’s right to assign or reassign duties and responsibilities to this position at any time to include special projects.

EDUCATION AND EXPERIENCE:

High school diploma or general equivalency diploma (GED) required.

Must be 21 years of age or older.

3+ years’ HR Generalist experience, required.

HRIS experience required. 

Must pass all required pre-screening and background checks.

Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.

Must be able to obtain and maintain a valid Wyoming gaming/racing license.

PHYSICAL & MENTAL DEMANDS AND WORKING CONDITIONS: The physical and mental demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to move in and around the work area throughout the entire workday.

Must be able to sit, stand or walk for extended periods of time.

Must be able to repeat the same movements.

Must be able to engage and interact with all guests and team members appropriately and work well under the pressure of a fast-paced environment.

Must be able to successfully communicate on a regular basis with all co-workers, vendors, and guests both in person and over the telephone.

Must be able to answer all inquiries and provide assistance and information in a professional and accurate manner. 

Must be able to access and interpret information on computer screens.

Must be able to work in environment where smoking is permitted and can be loud with guest chatter, overhead music, and live entertainment.

Must be able to lift and carry up to 30 pounds and respond to visual and aural cues.

Requires the ability to distinguish letters or symbols and eye hand coordination.