Solutions Architect

A technology company is seeking a Solutions Architect to partner directly with enterprise customers to support the deployment and integration of the company's platform into complex production environments. The Solutions Architect acts as a technically savvy advisor and coordinator, guiding customers through implementation, aligning the platform to their use cases, and serving as the technical bridge between customers and internal teams.
- Work directly with enterprise customers to support platform deployments and integrations in their environments
- Lead technical discovery to understand customer architecture, systems, and deployment requirements
- Guide integrations with customer APIs, identity providers, data sources, and cloud infrastructure
- Coordinate with internal engineering, product, and partner teams to unblock and support implementations
- Troubleshoot deployment and integration issues and help customers move solutions into production

1 opening on the East Coast / 2 openings on the West Coast

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
- 7+ years of experience in solutions architecture, implementation engineering, technical consulting, or forwarddeployed roles
- Proven experience working directly with enterprise customers in customerfacing technical engagements
- Strong understanding of cloud-based deployments and integrations (Azure preferred)
- Experience supporting or guiding integrations across APIs, data sources, identity providers, and authentication systems
- Working knowledge of Python sufficient to review, troubleshoot, or support scripts and integrations (not a pure coding role)
- Clear communicator able to work effectively with both technical and nontechnical stakeholders
- Comfortable owning deployment challenges endtoend and coordinating across customers, partners, and internal teams
- Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent experience)
- Willing and able to travel up to 50% for customer deployments and onsite engagements
- Must be based in the Bay Area, NYC, or Toronto


Nice to Have Skills & Experience
- Prior experience in a forwarddeployed engineer, deployment architect, or customer solutions engineer role
- Azurespecific architecture, deployment, or operational experience
- Experience creating deployment guides, integration documentation, or technical playbooks
- Experience partnering with Sales, Customer Success, or Product on technical scoping and rollout planning


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.