Senior Data Performance Lead (Remote)

Accounts Receivable Team Lead 

Do you have the following skills, experience and drive to succeed in this role Find out below.

AICA Orthopedics | Marietta, GA 

Hourly + Performance Bonus 

Leading integrated healthcare provider with 21 locations across metro Atlanta. 25 years of excellence in multi-disciplinary orthopedic care. Team of 400+ professionals delivering multidisciplinary care. 

Help transform our accounts receivable team from reactive to proactive by building decision-making confidence and accountability. Work closely with the Revenue Cycle Managers to improve collections performance through daily coaching and performance management. 

Team Development & Coaching 

• Help team transition from "waiting for direction" to "taking ownership." 
• Provide real-time feedback during challenging collection scenarios 
• Identify skill gaps and partner with management on training solutions 

Proactive Collections Leadership 

• Lead shift from reactive problem-solving to proactive account management 
• Implement systematic follow-up protocols to prevent aging accounts 
• Train team to identify and address collection risks early 
• Monitor performance metrics and coach individuals on improvement strategies 
• Model effective collection techniques and decision-making 

Daily Operations & Quality 

• Oversee daily AR workflow while developing the team's self-management capability 
• Monitor collection activities and provide guidance on complex accounts 
• Review work quality and provide constructive feedback 
• Support escalations while coaching team to handle more independently 
• Ensure compliance with revenue cycle policies and payer requirements 

Accountability & Performance 

• Establish clear ownership where team members are responsible for their accounts 
• Track individual and team performance against collection targets 
• Address performance issues directly and constructively 
• 3+ years experience in healthcare accounts receivable or revenue cycle 
• Demonstrated success as top performer meeting/exceeding collection targets 
• Natural coaching ability with patience for developing others 
• Proficiency with practice management systems (NextGen preferred) 
• Previous informal leadership, mentoring, or training experience 
• Experience with insurance collections and denial resolution 
• Knowledge of orthopedic or multi-specialty practice billing 
• Understanding of personal injury and workers compensation processes 

You genuinely enjoy helping others develop skills and confidence. You're energized by coaching challenges and balance empathy with accountability. 

Establish weekly coaching cadence with each team member 

• Reduce management escalations by 25% as team gains confidence 
• Implement proactive follow-up system reducing accounts aging past 60 days 
• Individual team members meet collection targets with coaching support 

Competitive hourly rate 

• Performance-based bonus tied to team development and collection results 
• Comprehensive medical, dental, vision insurance 
• 401(k) retirement plan 
• Leadership development and coaching skills training 
• Clear path to Senior Team Lead, Collections Supervisor, or Revenue Cycle management 

GROWTH OPPORTUNITY 

Gain coaching and management experience while directly impacting team performance and organizational results. Fast-paced corporate office environment in Marietta, GA. Standard business hours with occasional flexibility needed for team support. Professional office setting with collaborative team culture. 

Join AICA Orthopedics and help build a high-performing, confident AR team while advancing your career in healthcare revenue cycle management. 

AICA Orthopedics is an equal opportunity employer and values diversity in our organization. xhyhwjd

3+ years of experience in healthcare accounts receivable or revenue cycle 

• Demonstrated success as a top performer in meeting/exceeding collection targets 
• Natural coaching ability with patience for developing others 
• Proficiency with practice management systems (NextGen preferred) 
• Previous informal leadership, mentoring, or training experience 
• Experience with insurance collections and denial resolution 
• Knowledge of orthopedic or multi-specialty practice billing 
• Understanding of personal injury and workers' compensation processes 

Remote working/work at home options are available for this role.