Director of Residential Services (Intellectual Disabilities Program)

Job Description

Job Description

Lead. Inspire. Change Lives.

Salary: $68,000 - $84,000 annually

Location: Altoona, PA (Overseeing Blair County Programs)

At Skills of Central PA, we're not simply managing programs. We're helping people with intellectual and developmental disabilities live meaningful lives, build community connections, exercise personal choice, and achieve their goals.

We're looking for a passionate, experienced leader to oversee residential services for adults with Intellectual and Developmental Disabilities (IDD). If you're a human services professional who thrives on coaching teams, solving problems, ensuring quality services, and making a lasting impact in the lives of others, we'd love to meet you.

This is an opportunity to lead a dedicated team while helping people supported by Skills experience dignity, independence, choice, and belonging every day.

Why Join Skills?

✅ Competitive salary: $68,000-$84,000

✅ Comprehensive health, dental, and vision benefits

✅ 401(k) with company match

✅ Generous paid time off

✅ Tuition reimbursement

✅ Employee Assistance Program

✅ Meaningful work that changes lives

✅ Opportunity to lead and grow within a respected nonprofit organization

What You'll Do

As the Director of Residential Services, you'll provide leadership and oversight for community homes serving people with Intellectual and Developmental Disabilities throughout Blair County.

You'll partner with managers, direct support professionals, families, support coordinators, and community partners to ensure high-quality services that meet both individual needs and regulatory requirements.

In This Role, You Will:

• Lead and support Residential Managers, Program Specialists, and Direct Support Professionals.
• Foster a positive, person-centered culture focused on dignity, choice, independence, and community inclusion.
• Ensure compliance with Pennsylvania Chapter 6100 and 6400 regulations.
• Promote the health, safety, rights, and well-being of people supported.
• Oversee staffing, scheduling strategies, recruitment, retention, and employee development.
• Manage program budgets and monitor financial performance.
• Participate in incident management, investigations, corrective actions, and quality assurance activities.
• Conduct site visits and inspections to ensure homes are safe, welcoming, and operating effectively.
• Collaborate with families, county representatives, state agencies, and community partners.
• Provide leadership during staffing challenges and help ensure continuity of services in our 24/7 residential programs.

What Makes Someone Successful in This Role?

You are:

• Passionate about supporting people with disabilities.
• An experienced leader who can motivate and develop teams.
• Comfortable balancing operational responsibilities with person-centered values.
• Organized, accountable, and solutions-focused.
• Skilled at navigating regulatory requirements while keeping the people we support at the center of every decision.
• Able to build strong relationships with employees, families, and stakeholders.

Qualifications

Required Education

Bachelor's degree in: Human Services, Psychology, Social Work, Rehabilitation, Public Health, Therapeutic Recreation, Intellectual Disabilities, Education Or a related field.

Required Experience

• Five (5) years of leadership or supervisory experience in the intellectual/developmental disabilities field or broader human services industry.
• Experience overseeing staff, programs, and regulatory compliance.

Preferred Knowledge

• Pennsylvania Intellectual Disability and Autism service system
• Chapter 6100 and 6400 regulations
• Everyday Lives principles
• Incident Management and quality assurance processes
• Residential program operations

Additional Requirements

• Valid driver's license with acceptable driving record
• Ability to travel throughout Blair County
• Ability to participate in the oversight of a 24/7 operation

Make a Difference Every Day

At Skills of Central PA, people come first.

When you join our team, you'll help create opportunities for people with intellectual and developmental disabilities to live, work, and thrive in their communities. You'll lead a team that makes a real difference every day while building a rewarding career in human services leadership.

Apply today and help us empower people to live their best lives.

Skills of Central PA prohibits hiring and employment discrimination on the basis of age, ancestry, race, color, disability, ethnic or national origin, gender, gender identity or expression, genetic information, HIV/AIDS status, military status, pregnancy, religion, sex, sexual orientation, socio-economic status, veteran status, or any other bases under the law. Skills is an equal opportunity service provider and employer.