Project/Program Manager

Project/Program ManagerLocation: NYC NYOn-site/Remote/Hybrid: OnsiteDuration: 6 MonthsInterview Process: In-Person/Web ConferenceThe Clients Strategy and Enterprise Architecture department's mission is to deliver innovative and responsive solutions that enable safe, effective, and efficient transportation operations which strategically align with the overarching corporate Client goals. IT will partner with all Clients business units to understand the overall information needs of the transportation agencies and the communities they serve to optimize the adoption and use of information technology.The Technology Program Manager Consultant position will be instrumental in leading in the execution and delivery of large-scale complex, cross-domain technology initiatives within the Enterprise Strategy & Architecture (ESA) division. The ideal candidate brings a combination of strong technical understanding, disciplined program governance, and the ability to operate effectively within a complex, public?sector environment. This role blends strategic oversight and program management expertise that will work closely with architecture teams across Enterprise Architecture, Cloud, Platform, Data & AI, Application, and Network domains, as well as key IT functions including Capital Projects, Operational Technology, Infrastructure & Operations, Product, and Cybersecurity.A major focus of the role is developing, expanding, and maintaining an executive dashboards and performance metrics profile that provide visibility into employee bandwidth, resource allocation, and project health. The Manager synthesizes complex data into actionable insights and executive summaries that inform leadership decisions, drive operational efficiency, and support long-term strategic planning. The position ensures cohesive delivery across interconnected technology domains and alignment between technology solutions and clients business objectives.Key Responsibilities:Collaborate with senior leadership including CTO, DCTO's offices, Directors, and program stakeholders across a highly matrixed organizational structure.Develop high-quality executive Power BI dashboards scorecards, and performance metrics to support leadership oversight, resource planning, and operational decision?making.Build, refine, and present executive?level presentations summarizing program status, risks, financials, and strategic impacts.Prepare detailed metrics and analysis of dashboard and formulate into executive summary and concise detail.Track KPIs and present progress to executive leadershipEnsure solutions align with Client architecture standardsConduct capacity planning and resource forecasting analysisIdentify system inefficiencies and outline reengineering effortsCommunicate effectively with all stakeholdersCoordinate with enterprise architecture, product divisions, infrastructure teams, cybersecurity, and operational departments to ensure program alignment with Client IT standards.Assist in the development of the ESA's strategic technology roadmapIdentify and assist to mitigate risksDrive continuous improvement and innovation across systemsAssist to highlight team priorities and resource supply/demandAddress workload and performance issuesEscalate unresolved issues appropriatelyPerform other duties as assignedCertifications:PMP–RequiredAgile – RequiredCSM – RequiredITIL Foundation – RequiredProven expertise across Cloud, Data & AI, Network, Applications, and Enterprise Architecture. Advanced proficiency in Microsoft Office Suite (Teams, Planner, Visio, Word, Excel, Access, PowerPoint, SharePoint). Power BI experience includes dashboard creation, KPI design, and data analysis. Hands?on experience with Jira and ServiceNow for project tracking and portfolio reporting. Exceptional communication skills with ability to deliver executive-level insights.About Us: InterSources Inc is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company. InterSources