Service Manager
TruGreen Lawn Care
Service Manager (YEAR ROUND POSITION)
Position Overview
Provides quality and timely service to the customer through the recruitment, training, and supervision of a team of lawn care specialists. Provides effective coaching and development of field staff so that they may positively impact customer retention through exceeding customer expectations.
Responsibilities
- Evaluates the quality of service provided to customers and develops procedures to minimize customer complaints. Ensures diplomacy concerning customer service-related concerns.
- Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.
- Recruits, interviews and selects personnel needed to efficiently staff the service function. Evaluates performance, makes salary recommendations, and administers disciplinary actions consistent with company policy.
- Plans and conducts new hire and on-going training for service personnel in customer service skills, technical skills, safety policies, and procedures.
- Supervises a team of technicians to ensure service (production and sales) goals are met. Maintains positive morale among personnel and actively promotes teamwork.
- Examines associate work for accuracy, neatness, and conformance to best practices as well as company policies and procedures.
- Determines work procedures issuing oral and written instructions. Expedites workflow by coordinating the sharing of information between customer and field technician. Prepares work schedules and assigns and monitors duties to service personnel for efficiency.
- Prepares composite reports from individual reports of subordinates. Conducts daily and weekly management meetings.
- Ensures that a safe workplace is provided for all associates by ongoing training and adherence to company policies.
- Maintains Department of Transportation Pre/Post Trip Inspection and Drive Qualification files. Ensures current licensing is maintained by all associates as required by company policy/state and/or federal law.
Education and Experience Requirements
- Associate’s degree in a business-related discipline and two (2) or more years of related experience in lawn/horticulture/agronomy/lawn care services required, or an equivalent combination of education and experience.
- 2+ years of supervisory management experience required.
- Bachelor’s degree and sales experience preferred • Requires extensive local travel.
- Valid, permanent driver’s license from state of residence. Current liability auto insurance required.
- Must be 21 years of age by date of hire.
Knowledge, Skills, and Abilities
- Excellent verbal and written communication skills
- Ability to communicate effectively at all levels of leadership and with front line staff
- Excellent leadership skills in team building, selecting talent, training, mentoring and developing a sales team, executing goals
- Excellent time management skills
- Practical knowledge of service industry and experience in developing and executing sales plans
- Business process analysis skills
- Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Service Manager in Orlando, FL vacancy
- ...design and innovation. From personal mobility devices to fleet management and autonomous solutions, today WHILL is at the forefront of... ...organization has 2 primary lines of business: Mobility Services –includes the autonomous, on-site fleet lease, and individual...SuggestedTemporary workWork experience placementWork at officeRemote workWorldwideShift work
- ...reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow. Senior Field Service Project Manager - Nuclear Operations About the Role Location United States of America Florida Orlando Company Gas Services Business Unit...SuggestedFull timeLocal areaVisa sponsorship
- ...ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private... ...providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders...SuggestedWeekly pay
- ImageFIRST Healthcare Laundry Specialists in Orlando, FL seeks a District Service Manager to manage customer relations and oversee service management. Key responsibilities include directing multiple routes, growing revenue streams, and ensuring compliance with service standards...SuggestedWeekly pay
- ...inventory, leading and overseeing the training of Team Members, ensuring Guest service standards are met and operational readiness of indoor and open-air locations. JOB RESPONSIBILITIES Assists Management with the consistent execution of Guest Service and operational standards...SuggestedFull timePart timeCasual work
- ...seeking an Area Supervisor for Food & Beverage Operations. The role focuses on supervising multiple venues, ensuring guest service standards, and managing team training. Candidates should have a minimum of 1 year of leadership experience and a High School Diploma....Full timePart time
- ..., implementing strategies, and enhancing performance. Candidates should have at least 3 years of experience in dental operations management, with a strong focus on communication and teamwork. This full-time position offers a competitive compensation package including medical...Full time
- ENFRA LLC, located in Orlando, Florida, is seeking a Services Business Unit Manager to lead operations, sales, and accounting for the business unit. The ideal candidate will have at least 10 years of verifiable experience in the service business. Key responsibilities include...
$90k
Operations Manager - Customer Experience Location : Orlando, FL Employment Type : Full-Time Compensation: $90,000+ annually Overview Lead operations in a fast-paced, high-volume service environment where execution, team performance, and customer experience are everything...Full timeShift work$70k - $100k
...Job Title: Regional Account Manager Department: Operations Reports To: Director of National Accounts Supervises: All field... ...the success of the organization, its clients, and professional service managers. Key Responsibilities Include: Business...Full timeFor subcontractor$65k - $75k
...MARY LOCATION** THE ROLE As a Restaurant Operations Manager you are the primary leader of the front-of-house/ general operations... ...communication during peak You spot bottlenecks (speed of service, layout, order flow) and drive improvements OUR LEADERSHIP...Full timeCurrently hiringAll shiftsFlexible hoursShift workNight shiftWeekend work$20.35 per hour
Hilton Orlando is seeking a Laundry Supervisor to lead the laundry team and ensure a consistent supply of clean linens and uniforms. Candidates should have at least 3 years of supervisory experience and be comfortable with rotating shifts. The position offers a competitive...Hourly payRotating shift$70k - $80k
A mental health organization in Orlando is seeking an Operations Manager to oversee daily operations and lead a high-performing team. The ideal candidate will have over 10 years of management experience and strong leadership skills. Responsibilities include ensuring high...$46.8k
Position Summary: The Field Operations Manager is responsible for overseeing day-to-day operations at assigned facilities (campus, warehouse, office building or airport), ensuring service excellence, staff development, operational efficiency, and strong client relationships...Contract workFor contractorsWork at officeLocal areaAfternoon shift$90k
Customer Service Manager - Operations & Experience Location: Orlando, FL Employment Type: Full-Time Compensation: $90,000+ annually + performance-based bonuses Overview Lead a high‑performing team in a fast‑paced, high‑volume customer service environment where consistency...Full timeShift work- ...Chemical Account Manager With a heritage dating back over a century, Harcros continues to be a trusted partner in the chemical industry... .... This role involves selling chemicals, ingredients, and services while building and maintaining relationships with commercial, industrial...Temporary workWork at officeWorldwide
- ...Requirements & Responsibilities: ~5+ years in a current Director or Regional title role, overseeing 8+ locations ~ Experience managing full-service casual dining concepts ~ Knowledge of liquor, beer and wine programs ~ Excellent integrity and character ~ Proficient...Temporary workCasual workImmediate start
- Join our team as a Service Manager at Texas Roadhouse, where you will oversee daily operations, drive sales, and ensure legendary guest experiences. If you have a passion for people and a commitment to excellence, apply today!
$55k - $70k
...Unlock an exciting career opportunity as a Pest Control Service Manager with Rowland Pest Management , based in the vibrant locales of Casselberry, FL and New Smyrna Beach, FL. If you're ready to take the reins, lead our pest control team, and protect homes and businesses...Local areaMonday to Friday- ...Job Title: Professional Services Project Manager Position Type: Full Time Exempt, Salaried Employee Location: Hybrid Orlando, FL Team: Professional Services Role Summary : The Project Manager (PM) is responsible for delivering project services to...Full timeImmediate start
- Ronald McDonald House Charities of Central Florida is seeking an Assistant House Manager to oversee operations and family services at their Ronald McDonald House in Orlando. The ideal candidate will provide exceptional hospitality, manage facility maintenance, and foster...Flexible hoursAfternoon shift
- WonderWorks in Orlando, Florida is seeking a passionate Food & Beverage Manager to enhance guest experiences through exceptional service and efficient management. The role includes overseeing food and beverage operations, supervising staff, and ensuring high-quality service...Shift workNight shift
$90k
Serenity Health Care is seeking a Customer Service Manager in Orlando, FL, to lead a team of over 30 in a fast-paced environment. This role requires over 10 years of leadership experience in customer service or similar fields. Responsibilities include managing daily operations...$90k
Serenity Mental Health Centers in Orlando, FL is seeking a Customer Service Manager to lead a high-performing team in a fast-paced environment. This role focuses on building strong teams, managing performance metrics, and delivering high-quality customer experiences. Candidates...- HEI Hotels is seeking an Assistant F&B Complex Manager for the Courtyard Orlando Lake Buena Vista in Marriott Village. You will oversee restaurant, room service, and bar operations while ensuring compliance with regulations and financial goals. Candidates should have a...
- A global energy technology leader in Orlando is seeking a Service Operations Manager for the White Cloud/Carroll Area Wind farm. This role involves overseeing operations, enhancing team performance, and ensuring safety and profitability. The ideal candidate will have 5...
$28 - $35 per hour
...together through trust and teamwork. Caring - We lead with empathy and respect for all. Position Overview The Entertainment Operations Manager leads all day‑to‑day live entertainment operations for Dazzling Nights Orlando, ensuring that performances, staffing, and on‑site...Hourly payWeekly payPart timeSeasonal workFlexible hoursNight shiftAfternoon shift- ...status quo” and transform the finance industry together. The Senior Regional Facility Manager is responsible for bringing best-in-class workspaces, facilities and amenity services that align with Schwab’s mission, values, and objectives. Sr. Managers are responsible for...Full timeWork at officeRelocationMonday to FridayNight shift
$130k - $160k
...hospitality team. The ideal candidate will have 5+ years of multi-unit management experience and possess strong operational, financial, and HR... ...systems are executed to uphold the company’s exceptional service standards. The position offers a salary range of $130,000 - $1...- NBC Universal is looking for a Manager of Food & Beverage for the Universal Horror Unleashed venue in Orlando, Florida. This role is pivotal in ensuring the smooth operation of multi-unit food services and overseeing the dining experience for guests. Key qualifications...Flexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Manager. Be the first to apply!
Related searches
- director shared services Orlando, FL
- site service manager Orlando, FL
- information technology services manager Orlando, FL
- convention services manager Orlando, FL
- general services manager Orlando, FL
- director global services Orlando, FL
- project manager professional services Orlando, FL
- commercial roofing service manager Orlando, FL
- design services manager Orlando, FL
- manager of environmental services Orlando, FL

