Continuous Improvement Lead

Continuous Improvement Lead

Burbank, CA

Type: Contract

Category: Business Analysis

Industry: Communications

Reference ID: JN -072026-108015

Date Posted: 08/21/2026

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Description:

Hybrid 4 days on site in Burbank, CA

Our client is seeking a Continuous Improvement Lead to drive enterprise process transformation for a product-centric transformation initiative. The role will lead cross-functional efforts spanning technology, operations, engineering, and product to deliver measurable outcomes through process redesign, workflow optimization, AI-enabled improvement, automation, and structured change management. The ideal candidate demonstrates tangible business impact beyond methodology usage and can translate ambiguous problems into implemented solutions with tracked results.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $85.00 to $90.00/hr. w2

JN -072026-108015

Responsibilities:

• Lead end-to-end process transformation initiatives across technology, operations, engineering, and product organizations.

• Evaluate current-state processes, identify inefficiencies, and design future-state solutions that improve quality, efficiency, speed, and customer outcomes.

• Facilitate workshops, stakeholder sessions, and root-cause analyses to drive consensus and solution development.

• Develop process maps, SOPs, transformation roadmaps, and change management plans.

• Define and track KPIs, SLAs, and operational metrics to measure business impact.

• Partner with engineering, operations, and data teams to implement scalable solutions and process improvements.

• Support AI-first strategies through automation, AI adoption, AI agents, and workflow optimization initiatives.

• Drive organizational adoption and capability building through training, coaching, and structured change management.

Experience Requirements:

• 5+ years in Continuous Improvement, Process Engineering, Operational Excellence, or Transformation.

• Proven leadership of enterprise-wide process transformations.

• Strong facilitation experience with workshops of 20-40+ stakeholders.

• Ability to identify business problems, redesign workflows, implement solutions, and measure results.

• Experience developing and tracking KPIs, SLAs, productivity metrics, and performance improvements.

• Executive communication, stakeholder management, and influencing skills.

• Experience driving change in ambiguous, cross-functional environments.

• Agile, DevOps, Sprint, or iterative delivery experience.

• Lean Six Sigma certification preferred. CMMI experience valued. Must demonstrate applied methodologies with measurable outcomes.

• Experience with AI-driven workflow improvements, AI agents, automation strategies, Copilot, GenAI tools, process mining, predictive analytics, or intelligent automation, with quantifiable impact.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( View email address on click.appcast.io , View phone number on click.appcast.io) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact View email address on click.appcast.io .

About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

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