Luxury Showroom Sales Associate

Luxury Showroom Sales Associate

Sub-Zero Group, a distributor of high-end luxury appliances, seeks a Showroom Sales Associate for our Houston Showroom.

This role serves to provide a best-in-class appliance consultation and shopping experience. The Showroom Sales Associate executes the showroom sales process with the goal of building a value-added relationship with the consumer through each phase of their project. This includes overseeing and managing the consumer's hand-off to the retail channel. This role is ideal for someone who thrives in a client-facing environment and is passionate about delivering exceptional service and product expertise.

This individual will be responsible for:

• Executing the appointment setting process for the showroom including the pre-visit interview
• Providing an exceptional, engaging and value-added showroom consultation for customers, whether it be a planned visit or walk-in
• Supporting customers via telephone, booking appointments, sharing information and uncovering their needs
• Partnering with dealers and trade professionals to build trust and mutually beneficial relationships
• Maintaining a beautiful and comfortable work environment, for both your team and guests
• Executing a seamless retail handoff and positive customer experience between showroom visit and product installation
• Partnering with the Showroom Manager to ensure consistent high-quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge
• Supporting promotional showroom activity/events and overall operations
• Maintaining positive long-term customer relationships; follow up with clients encouraging additional referral leads and repeat business
• Participating in on-going product knowledge and training
• Being an organized, efficient and a conscience team member
• Able to work M-F and rotating Saturdays

We value our employees by providing:

• Competitive compensation based on skills along with quarterly bonuses
• Industry leading health, dental, and vision plans
• Generous 401 (K) savings and profit sharing
• Education assistance and internal training programs
• Maternity & paternity leave

This position requires a pre-employment drug test and background check, which will be administered after a conditional job offer is extended. A negative drug test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.

Qualifications

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Dedicated: Devoted to a task or purpose with loyalty or integrity

Education: High School or better.

Experience: Minimum 3 years retail sales environment. Experience utilizing computer systems to track data (CRM). Basic exposure to design/merchandising a plus, but not required.