Sewer Sales Advisor

Job Description

Job Description

About the Role: We are seeking a Sewer Sales Advisor to work directly with homeowners, property managers, and realtors to diagnose sewer problems and present repair solutions.

This role supports excavated sewer repairs and rehabilitative installs, including CIPP lining, pipe patching, and wye liner installation, with a strong focus on educating customers and recommending the right long-term fix. This position requires a consultative approach focuses on accurately diagnosing problems, educating customers, and recommending the right long-term solution. This is a field-based sales role suited for someone comfortable performing technical inspections, communicating clearly with homeowners, and closing high-value projects.

Strong attention to detail is critical in this role. Estimates must be consistently accurate and executable by field crews. Candidates will be provided 2-3 weeks of initial training. After initial training, candidates must be comfortable working independently in the field and making sound technical decisions. 

Key Responsibilities:

• Represent Ouverson Sewer & Water professionally in customers’ homes 
• Meet customers on-site to conduct inspections and educate them on their sewer system
• Accurately diagnose sewer failures
• Help customers understand repair scope, timeline, restoration, and cost
• Prepare accurate estimates and projects within scope of capabilities
• Present repair recommendations  and options clearly and professionally
• Follow up on open estimates to ensure customers' sewer problems are resolved
• Coordinate closely with field crews to ensure jobs are accurate and executable
• Maintain detailed notes, pricing, and job status in CRM or job management system
• Conduct outbound follow-up with drain cleaning referral customers

Required Qualifications:

• High integrity, accountability, and customer-focused mindset
• 2+ years of in-home sales experience in home services, construction, or a similar industry
• Proven ability to sell high-ticket services ($4k-$35k to homeowners)
• Strong attention to detail and professional reliability
• Ability to diagnose problems and generate clear, written estimates
• Strong interpersonal communication skills
• Proven ability to quickly learn technical systems and processes
• Comfortable working independently and solving problems in the field
• Valid driver's license 

Preferred Qualifications:  

• Experience selling or estimating sewer repair, water lines, plumbing, drain, or underground services
• Experience as a field technician or installer 
• Experience working with realtors, property managers, or homeowners' associations
• Experience in the construction, excavation, or home services
• Ability to review camera inspection footage and technical reports 
• Experience using CRM systems and digital estimating software

Performance Expectations:  

• Ability to independently diagnose issues and write estimates to customers within 2-3 weeks of training 
• Complete 2-5 sewer repair consultations per day
• Maintain high customer satisfaction and estimate accuracy
• Manage follow ups and maintain an active sales pipeline

Why You'll Want to Work Here:

• High integrity company with a focus on doing the job right the first time
• Strong reputation as the sewer repair experts in the Twin Cities
• Consistent pipeline of qualified sales opportunities
• High-value projects ($8,000 - $35,000)
• Supportive team environment with experienced crews and operational support
• Paid training period to build confidence in sewer diagnostics and estimating
• Strong administrative support to allow advisors to focus on customers
• High level of trust and autonomy in the field
• Opportunity to develop expertise in underground infrastructure at a fast-growing company
• Company vehicle provided for work-related use
• Ongoing training and opportunities for career advancement as the company grows
• Benefits include medical, dental, and vision with employer paid plans available
• 401(k) with company match to support your financial future
• Paid time off (PTO) with annual increases based on tenure

Ouverson Sewer & Water is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.