Account Coordinator - Full Time

Join our AWARD WINNING team at Holt Senior Care & Rehab Center!
2025 National Quality SILVER Award Winners!

The Account Coordinator is responsible for the processing and maintenance of patient billing, patient trust accounts, file management, and collection of patient bills.

• Process inpatient/outpatient charges, posting, billing and collections, ensuring all policies and procedures are complied with.
• Screen and review applicants to determine patient billing coverage and whether patient benefits are exhausted.
• Ensure that accurate and timely billing is completed and follow established controls to ensure appropriate submission.
• Scan checks, make deposits, and post and balance cash.
• Submit guardianship requests to legal, as needed and upon approval.
• Assist with billing for Medicare, Medicaid, Private Medical Insurance, and HMO’s, and assist with completing Medicaid applications.
• Work closely with inter-disciplinary teams to perform a monthly triple check to ensure that all coding in the system is accurate.
• Monitor billing and collections, assuring that proper accounting procedures are in place and records are maintained in compliance with state and federal regulations.
• Speak with guests and families about out-of-pocket costs, and provide EPIC customer service at all times.
• Keep current on reimbursement billing procedures of third party and private insurance payers.
• Provide information to home office and external auditors and coordinate preparation of departmental financial reports.
• Verify resident trust receipts and balance resident trusts monthly.
• Ensure that Accounts Payable has accurate payer source and/or insurance information for billing purposes.
• Maintain confidential patient records.

• Competitive wages
• Yearly Wage Increases

• Medical – no deductible or co-pay
• Dental & Vision
• Generous Paid Time Off
• Holiday Pay
• Career path opportunities
• Tuition Reimbursement
• Company paid Short Term Disability & Life Insurance
• Unlimited Referral Bonuses up to $1500 each
• 401k with employer match

• 8 hour shifts
• Full Time
• Day Shifts

• Bachelor’s Degree in Business Administration or Accounting or equivalent combination of education and experience.
• 3+ years of related experience, including previous billing and collections experience.
• Excellent verbal and written English communication skills, including demonstrated ability to interact effectively with residents, physicians, visitors, and all facility personnel. 
• Strong computer skills; experience with electronic billing systems and medical records preferred.
• Good organizational skills, must be detail-oriented, with proven ability to meet deadlines.
• Must be able to maintain the highest standards of integrity and confidentiality regarding patient information and records.
• Strong knowledge of insurance guidelines, medical terminology, and HIPAA compliance guidelines.