Maintenance Technician II

Title: Maintenance Technician II
Reports To: Property Manager
Department/Division: Operations/Property Management
FLSA Status: Non-Exempt


Position Summary :

Responsible for performing assigned tasks for INLIVIAN, including office building, common areas, and turnover/make-ready for vacant units as assigned. The duties listed below illustrate the various types of work that may be performed. Responsibilities include, but are not limited to, the following:


Responsibilities :
1. Work order completion as assigned.


2. Perform basic tasks related to carpentry, electrical fixtures, HVAC, plumbing, and painting.


3. Perform grounds maintenance as needed.


a) Keep walkways, entryways, and other assigned areas cleared of mud, dirt, ice, snow, and debris.


b) Maintain grounds and parking areas by routinely picking up litter and disposing of it in an appropriate manner and in accordance with INLIVIAN maintenance policies.


4. Assist in performing preventive maintenance tasks as assigned, including checking smoke detectors, checking emergency lights, replacing light bulbs, cutting off water to sill cocks, cleaning dryer vents, changing furnace/air-conditioner filters, cleaning guttering, and adjusting exterior light timers.


5. Assist in performing general maintenance such as clearing drainage areas, repairing fences, removing obstacles, and ensuring placement of appropriate signs as directed.


6. Assist in graffiti removal and/or repainting if necessary. 97. Report supply needs to the Property Manager and/or Maintenance Supervisor.


7. Assist in transporting, loading, and unloading of cabinets, counters, appliances, furniture, supplies, materials, etc., as assigned.


8. Assist management/leasing staff with curb appeal functions, which may include detailing model units, putting out balloons, banners, a-boards, etc.


9. Maintain property owned materials in a neat and orderly manner at all times. Maintain a neat and organized work area free of clutter and debris.


10. Perform emergency and after-hours work as necessary and/or required and in accordance with INLIVIAN policies and procedures.


11. Follow all established safety procedures and standards.


12. Maintain a professional image and attitude in keeping with the objectives of INLIVIAN.


13. Accountable for consistent adherence to INLIVIAN standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of INLIVIAN materials, supplies, resources, and other assets.


14. Performs other duties as assigned.


Education and Experience:

High School graduate or GED desirable.


Must attend Fair Housing class within eighteen (18) months of employment. Annual updates for the Fair Housing Class are hosted by INLIVIAN.

Knowledge and Skills :
1. Ability to understand and follow instructions.


2. Ability to perform moderately strenuous physical activity.


3. Ability to establish and maintain effective working relationships with other employees and residents.


4. Ability to follow verbal and written instructions.

5. Ability to operate electronic devices such as a computer, smart phone and tablet.


Supervisory Controls:
The employee receives instructions from the Property Manager and Maintenance Supervisor. Generally, methods of accomplishing assignments are at the discretion of the employee within established procedures. Deadlines, priorities, necessary guidelines, and scope of work are generally set by the supervisor and the employee's progress is monitored regularly for adherence to instructions, compliance with established procedures, quality, and completeness. The employee has no supervisory responsibilities.


Guidelines :
All guidelines are usually provided verbally and are supplemented by established procedures. If a situation not covered by guidelines arises, the employee consults the supervisor for guidance.


Complexity :
The employee performs tasks that are routine in nature and require little personal judgment or decision making. Instructions to the employee are detailed and specific. The course of action open to the employee is clear cut and specific.


Scope and Effect :
The employee's work affects INLIVIAN residents, grounds and non-dwelling facilities. If accomplished properly, work efforts enhance the overall appearance of INLIVIAN's developments and the surrounding community.


Personal Contacts :
The employee's personal contacts are with other employees, vendors, police, firemen, and residents. Contacts primarily concern work assignments.

Physical Requirements:

1. Normal physical activity can be tedious, strenuous, and require heavy lifting, carrying, and prolonged standing, walking, reaching, bending, pushing, pulling, kneeling, crouching, stooping, climbing, balancing and lying prone. The employee must use arm strength to manipulate work-related tools.


2. Must be able to lift fifty (50) pounds without assistance.


3. Must be able to move/set up office furnishing and equipment (e.g., folding tables and chairs, easels, trashcans, sand-filled cigarette disposal units, file storage boxes).


4. Must have a sense of balance sufficient for standing on a ladder of at least six (6) feet in height for an extended period.


5. Work requires spatial perception, finger and manual dexterity.


6. Must be able to establish and maintain effective working relationships with co-workers, residents, and persons outside INLIVIAN as well as perform essential job functions in an environment that will sometimes include increased levels of work-related stress.


7. Must be able to sit or stand for up to eight hours at a time while performing work duties.


8. Must be able to use fingers bilaterally and unilaterally to utilize job-related tools and equipment.


9. Must have vision and hearing corrected to be able to perform essential job functions.


10. Must be able to maintain punctuality and attendance as scheduled.


11. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.


Work Environment:

The employee works indoor and outdoor and is frequently exposed to weather extremes. The employee may occasionally be subjected to fumes, airborne particles, toxic or caustic chemicals (e.g., cleaning solutions, solvents, insecticides), and skin irritants. The employee may be required to use goggles, gloves, masks, lumbar support belts, safety boots, and other personal protective equipment. The noise level in the work environment is usually moderate.


Other Requirements :
Must possess a valid State of North Carolina or South Carolina driver's license and regularly participate in continuous improvement and education. Must work with the highest degree of confidentiality.