Guest Service Agent
Plazahotelelpaso
Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Source: HHM Hotels #J-18808-Ljbffr Plazahotelelpaso
$23 - $24 per hour
Front Desk Guest Service Agent Ft Hotel Erwin - VENICE, CA 90291 Overview Salary Range $23.00 - $24.00 Hourly Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels,...SuggestedHourly payFull timeContract workWork at officeMonday to FridayShift workNight shift- Job Summary The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries...SuggestedWork at officeFlexible hoursShift workAfternoon shift
- Job Description The primary duties of the guest service representative are to assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner. Essential...SuggestedShift work
- Onni Group in Los Angeles is looking for an Overnight Guest Services Agent to provide greet-and-service at the front desk, manage check-ins/check-outs, and coordinate with resident services teams across the property. The role requires strong communication, organizational...SuggestedNight shift
- Crescent Hotels & Resorts in Santa Monica, CA, is seeking a Guest Services Agent to greet guests, register arrivals, and settle accounts on checkout. You will deliver outstanding service and help maximize occupancy and revenue. You will handle check-ins/outs, input guest...Suggested
$19 per hour
A rental service company in Los Angeles is seeking a Customer Service Agent to assist customers at the LAX Car Rental Center. The ideal candidate will provide exceptional service, communicate effectively, and maintain a presentable appearance. Availability for flexible...Hourly paySeasonal workFlexible hoursNight shift- ...+ honey in Culver City is seeking a friendly Concierge who creates exceptional guest experiences through warmth, care and authentic connection. Welcome guests, guide them through services, and help maintain the welcoming atmosphere that defines the milk + honey experience...
$22 per hour
## Guest Services Agent - OvernightApplylocations: Los Angelestime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-102491**Job Description:**Are you up passionate about supporting residents? Our dynamic portfolio awaits a customer focused team player like...Flexible hoursNight shiftWeekend work- A prestigious hotel in West Hollywood seeks a Guest Services Representative to deliver exceptional customer service to guests. Responsibilities include greeting guests, handling payments, and responding to inquiries, both in-person and over the phone. Ideal candidates...
- ...Guest Service Agent We are looking for an outstanding, part-time Guest Service Agent to join our team at Hotel Hermosa! Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driven to exceed our guest's expectations...Hourly payPart time
- ...Maybourne Beverly Hills is seeking a Host/Hostess to warmly greet guests, escort them to tables, and manage reservations to ensure a... ...environment and coordinating with staff to deliver outstanding service. Responsibilities include taking reservations, coordinating seating...
- ...in West Hollywood is seeking a friendly Host/Greeter to welcome guests, manage reservations, and guide guests to their tables. You will work in a luxury setting with a focus on exceptional guest service and efficiency. Responsibilities include greeting guests, presenting...
- Hollywood Volume Hotel is seeking a personable Front Desk Agent to greet guests, check them in/out, and provide prompt, courteous service. You will manage reservations, handle payments including foreign currency, and guide guests on local attractions with knowledge of Los...Local area
- Sonesta International Hotels is seeking a Guest Services Agent to deliver Sonesta Service at the front desk and support the Operations Manager. The GSA serves as the first point of contact for guests and represents the brand during shifts. Responsibilities include registering...Shift work
- ...Guest Service Representative The Wayfarer DTLA, a Tapestry Collection by Hilton, is looking for an outstanding Guest Service Representative to join the team! Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driven...Hourly payWork at office
The Wayfarer DTLA
Los Angeles, CA3 days ago - ...each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators! Concert Hospitality has an amazing opportunity as a Guest Service Agent About Hilton Garden Inn Hilton Garden Inn offers business and...
Hilton Garden Inn LAX
Los Angeles, CA27 days ago $27.96 per hour
...Job Title Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...Hourly payFull timeLocal areaShift work- ...Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Representative for the Chamberlain Hotel in West Hollywood, CA. Job Purpose: Responds in a professional and courteous...Daily paidWork at officeLocal areaFlexible hoursShift workNight shift
$18 - $19 per hour
...Guest Service Representative Quality Inn & Suites Hermosa Beach is looking for an outstanding Guest Service Agent to work in one of the most beautiful settings in the world! Our Guest Service Agents are hands-on, team-oriented professionals with high standards and...Hourly payWork experience placement- ...Guest Services Representative The Guest Services Representative is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, and addressing guest inquiries...Work at officeLocal areaFlexible hoursAfternoon shift
$27.96 per hour
Guest Experience Specialist Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and... ...Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes...Hourly payFull timeWork experience placementLive inLocal area- Pacifica Hotels - - Responsibilities: Greet arriving guests and complete check-in procedures; Assist with check-out and close guest accounts; Answer inquiries and accept reservations; Operate the PBX and wake-up calls; Maintain guest relations and front desk communications...
- ...with basic office tasks You serve as the face of the community—ensuring every interaction reflects Sunrise's hospitality and service standards. What We're Looking For: High School Diploma/GED Strong customer service and communication skills Organized...Work at officeShift work
Dignity Home Care Inc
Beverly Hills, CA5 days ago $35.21 per hour
...team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with... ...employee and guest experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Concierge Team...Local areaFlexible hoursShift workWeekend workFour Seasons Hotels
Beverly Hills, CA3 days ago$20 per hour
...provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized... ...and values. Responsibilities: ~Provide all residents, guests, and visitors with exceptional customer service. ~Answer...Temporary workPart timeImmediate startRelocationShift workOakmont Senior Living
Culver City, CA5 days ago$35.21 per hour
...who infuses enthusiasm into everything they do. This position has the opportunity to shape employee and guest experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Concierge Team currently reports to the Director of Rooms....Local areaFlexible hoursShift workWeekend workFour Seasons Hotels Limited
Beverly Hills, CA2 days ago$19 - $22 per hour
...plays a pivotal role in crafting exceptional experiences for our guests, ensuring they feel connected with warmth, care, and... ...embodying our core values and delivering unparalleled customer service, the Concierge contributes to the atmosphere that defines the milk...Hourly payShift workNight shiftmilk+honey
Culver City, CA4 days ago- ...will serve as the face of the office, delivering warm, high‑touch service and supporting day‑to‑day operations under the Office Experience... ...them to destinations, managing desk reservations, handling guest needs, and coordinating meeting support and IT requests. #J-188...Work at office
- ...Understand and communicate in English proficiently to interact with guests, associates and outside vendors. Proficient operation of the... ...laws. Job Description POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a...Weekly payMinimum wagePart timeLocal areaAll shifts
$18 - $20 per hour
...responsible for maintaining a safe and secure environment for hotel guests and staff. Your duties will include patrolling the premises,... ...logs and records of incidents. Provide excellent customer service to clients, residents, and visitors. Maintain a professional demeanor...Hourly payFull timePart timeImmediate startRelocationTrial periodShift workNight shift
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