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TIERS/IEE IT Service Desk Expert

Health & Human Services Comm

The Information Technology SS III role at Health & Human Services Commission (HHSC) TIERS/IEE Service Desk Agent provides first-line IT support for TIERS and related eligibility systems from Austin, Texas. You will document issues in Remedy and assist users with password resets and routine troubleshooting. Ideal candidates have strong communication skills, familiarity with IT service desks, and the ability to work day/evening/weekend shifts. Occasional travel may be required. #J-18808-Ljbffr Health & Human Services Comm

Vacancy posted 18 hours ago
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