Restaurant and Bakery Shift Leader

Be A Part Of Our SuccessAt Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too!Summary Of PositionA shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift: Hot Food, Served Fast, by Friendly People; Outstanding Image and Cleanliness; 100% Guest Satisfaction.Reporting RelationshipsReports: Directly to General Manager or Manager on duty. Internal: Extensive contacts with all levels of store personnel as well as all home office departments. External: Extensive contacts include guests, distributors.Position Activities And TasksEnsures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations. Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant. Shift Readiness – Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift. Effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team. Direct Your Shift – Execute your plan to lead a great shift. Your attitude, enthusiasm and adaptability set the stage for all team members, especially when the rush gets hectic. Maintain standards while keeping the team positive, organized and focused. Take immediate action to correct any food or service issues. Follow Up – Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift. Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention.Physical Requirements/Environment/Working ConditionsExtensive standing and walking for up to 8 hoursMust be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.Must be able to communicate clearlyExposure to heat, steam, smoke, coldReaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet.Must have high level of mobility/flexibility in space providedMust have time management skillsMust be able to read, write and perform addition/subtraction calculationsMust be able to control and utilize fingers to write, slice chop and operate equipment.Must be able to fit through openings 30" wideMust be able to work irregular hours under heavy pressure/stress during busy timesBending, reaching, walkingCarrying trays of food products weighing about 50 pounds for distances up to 30 feetLifting up to 50 poundsExposure to dish and cleaning chemicalsSupervision Received: Receives direction and training from Regional Manager as to the specific procedures and assignments.Education Level RequiredHigh school diploma; some college or degree preferred.Experience Required1-year experience preferably in the food service industryDisclaimerThis position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.