Associate Representative, HR

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

Deliver a high level of detailed and efficient transactional talent processes for a designated Distribution Center.

ESSENTIAL FUNCTIONS:

• Have a regular communication cadence with Staffing Lead in order to establish an understanding of Non-Exempt staffing needs.

• Have a regular communication cadence with temporary staffing agency partners to ensure that Distribution Center needs are being addressed in a timely manner and in accordance with established processes.

• Have a regular communication cadence with HR Director(s).

• Follow established processes as detailed on current Process Guides.

• Process Staffing Orders timely and deliver reporting daily.

• Prepare New Hire Folders in advance of new Associate orientation.

• Audit Associate files, Including I-9s

• Add required documentation to existing Associate files.

• Post Non-Exempt open positions.

• Complete salary work-ups and attain all required approvals.

• Create Offer Letters.

• Timely scheduling of Candidates with Hiring Managers.

• Complete temporary staffing agency Associate conversions to Ross Associates.

• Schedule and participate in non-exempt Associate orientation and onboarding.

• Schedule pre-employment required testing. (Drug/Job Skills/Background)

• Submit separation reports for direct hire fallout and I-9 related separations.

• Complete Exit interviews for departing Ross Associates.

• Respond to Talx requests for terminated Associate unemployment claim information.

• Electronically file performance related corrective action in Goal Post System.

• Deliver required reporting.

COMPETENCIES:

• Communicates Effectively

• Ensures Accountability & Execution

• Collaboration

• Business Acumen

• Leading by Example

• Plans, Aligns & Prioritizes

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Degree preferred

• 10 key by touch

• Knowledge of Microsoft Excel and Word

• Knowledge of PeopleSoft and Kronos preferred

• Must be able to adapt to multiple demands, shifting priorities and possess a sense of urgency.

PHYSICAL REQUIREMENTS/ADA:

Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This role requires full-time in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback.

SUPERVISORY RESPONSIBILITIES:

None

DISCLAIMER:

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.