Forwarding Supervisor - MVTrac team

Job Description Note: This position is remote and candidates can reside anywhere in the United States. This requires 10% travel. We are looking for a candidate with experience in managing support staff including customer service, pre recovery processing and escalated account scenarios. Candidates need to be well‑rounded, flexible and driven. The Supervisor position will oversee a team of Forwarding representatives. Review and assignment of accounts to the case workers through MVTrac's Account Movement Strategy Protocol. Documenting and processing client requests. Track each staff member's daily productivity and provide coaching as needed. Review fee requests for accuracy and submission to lender. Preferred Qualifications Bachelors Degree or equivalent 2+ years experience in business management Experience with recovery systems, forwarding models, and productivity tracking Client (auto finance) experience Presentation (PowerPoint/Google Slides) skills Energetic and self‑motivated – must be well organized and able to make proactive recommendations Servant leader attitude willing to invest and grow team members to support MVTrac clients Enjoy fast‑paced, collaborative, positive, people‑oriented environment with effective multi‑tasking capability Basic Requirements 2+ years experience in business management Experience with recovery systems, forwarding models, and productivity tracking Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Salary Target Base Salary Range: $57,000 - $62,000 USD Benefits Incentive Bonus Plans Medical, Dental, Vision benefits 401(k) with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! Travel Requirements Under 10% Position Type Experienced EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. #J-18808-Ljbffr Motorola Solutions