General Manager of Gutter Installation Company

The Brothers that just do Gutters is looking for an exceptional and dedicated manager! The business has grown tremendously and the owner is wearing too many hats. We have a close family feeling atmosphere with employees ranging from new and experienced field technicians, a sales team, and an administrative team. We are looking for an energetic leader that can help build culture, motivate employees, drive improvement in the business, and run operations efficiently. Extreme ownership and hard work are musts for this position.

As a General Manager, this role is the primary integrator for the organization, listening closely to the owner’s vision and mapping out a plan to achieve it. The GM brings creative roadmaps to the owner, including detailed plans for achieving the annual and long-term plans. The GM is responsible for the output of all the people on their team. This will require creating, maintaining, and improving the systems and processes the team uses, as well as gaining buy-in and motivating the staff toward peak performance. This role is responsible for all business operations with the exception of sales and marketing. Determine and delegate to staff; which consists of administrative, operational, and field employees. To receive regular reports from staff and project updates from field personnel

Overseeing daily business operations

Developing and implementing growth strategies

Training low-level managers and staff

Creating and managing budgets

Improving revenue & profit

Hiring employees

Evaluating performance and productivity

Analyzing accounting and financial data

Researching and identifying growth opportunity

Generating reports and giving presentations

Chipping in wherever needed, including but not limited to: payment collections, warehouse upkeep and stocking, material management, jobsite quality checks, etc.

Behaviors and Habits needed for success in this role:

Urgency around results

Task management, prioritizing

Clear Direction

Proactive communication: formal and informal, frequent

Issue Collection and resolution management

Delegate, instruct and follow up

Structure and consistency

Comfort with conflict, conflict resolution

Appreciation for customer service

Ability to integrate Various company functions and departments

Exercise Influence

Desired Experience and Skills:

2+ years managing in a small or family run business

2+ years managing a diverse team including field technicians, sales, and administrative

Performance discussions and reviews

Motivation while driving production

Corrective coaching and discipline

Collaborative team building

2+ years customer service management

2+ years budgeting and P&L management

2+ years networking and community involvement

Benefits include:

Company car

Paid vacation

401k

Medical benefits

Company laptop

Salary plus performance-based bonuses

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Brothers That Just Do Gutters Corporate.