CREW MEMBER
Cafua Management Company, a Dunkin Franchisee
Crew Member Position
Crew Members are responsible for delivering great guest experience. This entry level team member position at Cafua Management Company prepares products according to the Dunkin' Brands operational and quality standards and serves them with enthusiasm in a clean, fast paced environment. Crew Members work as part of a team to ensure we are meeting our Guests' needs, giving them a reason to come back again, and again.
Responsibilities include (but not limited to) the following:
- Team Environment: Work well with others respectfully, and can interact in a positive efficient manner. Respond positively to coaching and feedback. Able to communicate with team members, as well as with supervisors within the organization. Able to learn and execute multiple tasks.
- Operational Excellence: Provide great guest service. Resolve guest issues on the spot, be polite and respectful. Follow Brand standards, recipes and systems. Follow safety, food safety and sanitation guidelines; comply with all applicable laws. Maintain clean and neat work environment. Weekends and Holidays required.
- Profitability: Execute restaurant standards, Cafua Management Company standards and marketing initiatives. Handle POS transactions and payments with accuracy. Prepare and deliver all products according to Brand standards using job aids when necessary.
Skills/Qualifications:
- Fluent in English
- Basic computer skills
- Capable of counting money and making change
- Able to operate restaurant equipment (18 years or older)
- Must be able to lift a minimum of 50 lbs.
Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by applicable law.
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