Field/Computer Technician

Position: Field/Computer Technician

Location: Madison, AL 35758

Duration: 3 Months

Job Type: Temporary Assignment

Work Type: Driving

Pay Rate: $21.43-24.29/ Hr

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.

Job Description:

Key Responsibilities:

• As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Client Call Management system using Company provided phone.

Key Qualifications:

• 1+ Years of hands-on experience with laptop and desktop break-fix.
• Computer-building background experience preferred.
• General knowledge of laptop/desktop hardware and software including basic knowledge of Microsoft applications.
• Ability to resolve basic/non-complex problems as directed.
• Client and/or governmental clearance may be required.

Preferred Skills:

• Experience replacing hardware components such as hard drives, memory, motherboards, keyboards, and peripherals.
• Familiarity with ticketing systems and real-time service documentation.
• Strong troubleshooting and customer service skills.
• Ability to work independently in field service environments.
• Experience supporting desktop deployments, upgrades, and hardware refresh programs.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.