Account Associate - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits: Bonus based on performanceCompetitive salaryOpportunity for advancementPaid time offTraining & development My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Kissimmee, FL and help customers with their insurance and financial services needs, including:Auto insuranceHome insuranceLife insuranceRetirement planning ROLE DESCRIPTION: Are you motivated, ambitious, and looking for an opportunity to build a career rather than simply find another job? At Brian Pancake State Farm, we're building a team of professionals who take pride in helping others, embrace challenges, and are committed to personal and professional growth. As an Account Associate, you'll begin by developing strong customer relationships, supporting daily agency operations, and learning the insurance business. You'll receive training and opportunities to develop your customer service, communication, and sales skills. We're looking for someone with initiative, a positive attitude, and the desire to grow into a successful insurance professional. No previous insurance experience is required. Bilingual English/Spanish candidates are strongly encouraged to apply. RESPONSIBILITIES: Deliver exceptional customer service through telephone, online, and in-person interactions.Build relationships with customers by understanding their needs and identifying opportunities to help protect what matters most.Assist with customer inquiries, policy changes, and daily office operations.Identify opportunities to introduce customers to additional insurance products and services.Develop sales and relationship-building through training, coaching, and experience.Follow up with customers and prospective customers in a timely, professional manner.Take ownership of assigned responsibilities and contribute to team goals.Work toward obtaining required insurance licenses and advancing within the agency.QUALIFICATIONS: Self-motivated, dependable, and willing to take initiative.Strong communication and interpersonal skills.Positive attitude and willingness to learn and accept coaching.Confidence speaking with customers and interest in developing sales skills.Strong work ethic, accountability, and team-oriented mindset.Bilingual English/Spanish strongly preferred.Comfortable learning computer systems and new technology.Interest in building a long-term professional career.Willingness to obtain required Florida insurance licenses.Previous insurance experience is not required. We value character, motivation, and potential. OPPORTUNITY FOR GROWTH This position provides an opportunity to learn the insurance industry, earn professional licenses, develop valuable sales skills, and advance into a sales or combined sales/customer service role based on demostrated performance. We're looking for someone who wants to learn, contribute, improve, and grow with our agency.