Quality System Specialist - Insights & Reporting

Responsibilities Lead reporting and analytics efforts to support Quality metrics, trend analysis, and data‑driven decision making. Design, enhance, and govern Quality dashboards and reporting solutions using standardized, governed datasets and enterprise reporting standards. Drive requirements intake and prioritization, translating business needs into clear functional requirements and reporting specifications while aligning to roadmap goals. Analyze business processes and reporting needs to identify opportunities for standardization, risk reduction, and continuous improvement. Ensure data integrity and reporting accuracy by validating outputs, investigating discrepancies, and coordinating issue resolution. Develop and maintain documentation (e.g., URS, FRS, SOPs, process flows, and user support materials) to support reporting solutions and releases. Facilitate stakeholder engagement and governance activities, including reviews, issue tracking, user acceptance testing (UAT), and change management for reporting standards and metric consistency. Prepare and deliver analytics insights and presentations to support Quality reviews and business decision forums. Manage and track initiatives, deliverables, and action items across multiple projects to ensure effective execution and sustainment. Support strategic initiatives and continuous improvement efforts in partnership with the Digital Quality Insights & Reporting leadership team. Required Qualifications Bachelor's Degree. Three years of experience performing reporting, analytics coordination, business systems support, or related activities within a regulated Quality or compliance environment. Travel up to 10%. Preferred Qualifications Bachelor’s degree in scientific, technical, business, data, information systems, or related discipline. Knowledge and Skills Experience working cross‑functionally with both technical teams and business stakeholders. Experience with Power BI, Power Apps, Power Automate, SharePoint, Excel, reporting tools, and foundational data structure concepts. Hands‑on exposure to dashboards, analytics tools, business intelligence platforms, or digital reporting solutions. Working knowledge of Quality Systems and regulated data principles. Strong capabilities in reporting, analytics coordination, and insight development. Ability to interpret data and summarize findings into clear, meaningful insights for non‑technical audiences. Experience working with curated datasets, dashboards, reporting workflows, and analytics processes. Ability to identify reporting trends, inconsistencies, risks, and opportunities for improvement. Strong attention to detail and effective problem‑solving and investigative skills. Experience supporting process improvement, governance, and reporting standardization initiatives. Effective communication and collaboration skills when working with Quality partners and technical teams. Workplace Arrangement Positions require a minimum of four days of in‑office presence per week. Remote or field‑based arrangements may differ as indicated in the posting. Employment is contingent upon a valid COVID‑19 vaccination record, where required. Accommodation requests are considered pursuant to applicable law. Benefits Annual Bonus Potential Discretionary LTI Bonus Health and Well‑being Benefits Medical coverage Health Savings Accounts Flexible Spending Accounts Dental coverage Vision coverage Hospital Care Insurance Critical Illness Insurance Accidental Injury Insurance Life and AD&D insurance Short‑term disability coverage Long‑term disability insurance Long‑term care with life insurance Other Well‑being Resources Anxiety management program Wellness incentives Sleep improvement program Diabetes management program Virtual physical therapy Emotional/mental health support programs Weight management programs Gastrointestinal health program Substance use management program Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit Retirement and Financial Well‑being BD 401(k) Plan BD Deferred Compensation and Restoration Plan 529 College Savings Plan Financial counseling Baxter Credit Union (BCU) Daily Pay College financial aid and application guidance Life Balance Programs Paid time off (PTO), including all required State leaves Educational assistance/tuition reimbursement MetLife Legal Plan Group auto and home insurance Pet insurance Commuter benefits Discounts on products and services Academic Achievement Scholarship Service Recognition Awards Employer matching donation Workplace accommodations Other Life Balance Programs Adoption assistance Backup day care and eldercare Support for neurodivergent adults, children, and caregivers Caregiving assistance for elderly and special needs individuals Employee Assistance Program (EAP) Paid Parental Leave Support for fertility, birthing, postpartum, and age‑related hormonal changes Leave Programs Bereavement leaves Military leave Personal leave Family and Medical Leave (FML) Jury and Witness Duty Leave Location & Salary Location: Franklin Lakes, New Jersey, USA.Salary Range: $87,200 – $139,500 per year. Equal Opportunity Employer Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. #J-18808-Ljbffr Becton Dickinson