Strategic Program Lead

Job Description

Job Description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.

The Role You'll Play:

At the heart of our Pricing & Inventory team, you'll shape the future of our product portfolio and fuel growth across our global marketplace. You'll guide complex, high-impact programs from concept to market, working across teams to uncover opportunity, validate ideas, and scale what works. This is a role for strategic thinkers who love turning insight into action, and action into results.

• Lead cross-functional programs that drive meaningful outcomes for our users, studio partners, and the business
• Design and launch beta tests that push the boundaries of what's possible, then scale winning ideas companywide
• Translate business goals into clear, actionable frameworks and roadmaps
• Collaborate with data scientists, engineers, and business leaders to align on strategy and deliver on outcomes
• Present insights and proposals to senior leadership, including our CEO and executive team
• Manage timelines, resources, and trade-offs across multiple initiatives with calm clarity
• Drive decision-making in ambiguous spaces using structured thinking, smart experimentation, and measurable results
• Build and lead working groups around central strategy pillars, keeping momentum high and blockers low

 

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Experience You Bring:

 

• 5+ years in strategy, consulting, private equity, venture capital, or a similar program management role at a fast-scaling tech company
• Strong ability to connect high-level strategy to measurable business impact
• Proven success leading complex, cross-functional programs from idea through execution
• Comfortable navigating ambiguity with sound judgment and creative thinking
• Strong presentation skills, with the ability to distill complex ideas for diverse audiences
• Present regular updates (including insights, recommendations and program progress) to senior leadership, including our CEO and executive team
• Collaborate with data scientists, sales, marketing, product, revenue operations and other business leaders to align on strategy and deliver on outcomes
• Hands-on experience with data analysis and test design; advanced Excel skills required
• Familiarity with SQL, Looker, or Tableau is a plus
• Deep understanding of B2B and/or B2C business models; eCommerce experience is a bonus

It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $131,000 to $175,000. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.

 

Have we piqued your curiosity?

Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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