Customer Experience Specialist
University of Illinois at Chicago
The University of Illinois at Chicago seeks a role to monitor daily operations of the Incoming Call Bank under the direction of the Central Services Manager. This on-site Springfield, IL position focuses on quality control, staffing coordination, and visitor support as part of Central Services. Duties include front desk tasks, training material development, Zoom Contact Center management, and broad administrative support across DSCC. A high school diploma and related experience are required. #J-18808-Ljbffr
Vacancy posted 18 hours ago
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