Bilingual Energy Assistance Specialist

Job Description

Job Description

Make a Difference in Your Community - Join EICAP as a Bilingual Energy Assistance Specialist!Do you speak both English and Spanish and want a temporary job where you can truly make a difference? Join Eastern Idaho Community Action Partnership (EICAP) as a Bilingual Energy Assistance Specialist in our Idaho Falls office. This is a great opportunity to use your language skills to support families who need help with their utility bills.What You'll DoSupport Clients: Greet visitors, answer phone calls, and assist clients with questions.Guide Applications: Help families complete applications and verify required documentation.Ensure Accuracy: Enter data correctly and review applications for completeness.Work as a Team: Collaborate with colleagues, clients, and partner organizations.Maintain Confidentiality: Handle sensitive client information with discretion.Stay Organized: Keep a consistent schedule set by the program coordinator.Community Outreach: Assist in outreach efforts to raise awareness of energy assistance programsCommmitment: Temporary, full-time role (40 hrs/week) for 20 to 26 weeks.What You BringHigh school diploma or GED required.Fluency in English and Spanish (spoken and written).Computer proficiency (Microsoft Windows applications).Customer service or public-facing experience preferred.Strong attention to detail and organizational skills.Familiarity with multi-line phone systems a plus.Why Join EICAPPay: $15.25/hour + paid holidays and sick leave.Impact: Help families maintain access to essential utilities.Bilingual Advantage: Use your language skills to serve a diverse community.Professional Growth: Gain hands-on experience in human services.Supportive Team: Work in a collaborative, mission-driven environment.Apply today and help families across Eastern Idaho access the resources they need to keep their homes safe and warm.Background Check & Drug Screening Disclaimer: Must be able to pass an Intellicorp SSN Verification and Criminal History Search, and Motor Vehicle Records Check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background check and drug testing.EICAP is an Equal Opportunity Employer.