Communications Specialist II

Summary

Responsible for creating and distributing content such as patient newsletters, social media updates, and press releases. Assists with monitoring, supports event logistics and community outreach, and ensures all communications adhere to guidelines. Performs administrative tasks, updates the organization's website, and provides support during crisis communications. Gathers feedback from patients and staff to improve communication strategies and assists with basic graphic design for educational materials. Mentors junior staff, handles relationships with external vendors, and assists in budget management.

**This position requires flexibility and availability to travel to Baltimore City for on-call assignments and media escort duties, occasionally on short notice.

Essential Functions

Assists in the development of communication strategies and plans.

Plans and executes communication campaigns, including setting objectives and measuring outcomes.

Develops and executes internal communication strategies to enhance employee engagement.

Enhances internal communications programs for employees and physicians through the development of signs, posters, displays, newsletters, and other visual means.

Evaluates and adjusts the quantity of publications according to distribution needs.

Determines the appropriate printer or vendor for the job at hand and estimates, schedules, and coordinates production.

Analyzes communication metrics and prepares reports to assess communication efforts.

Ensures all communications adhere to the organization's guidelines.

Qualifications

Bachelor's Degree in communications, marketing, public relations, or a related field (Required)

One year of relevant education may be substituted for one year of required work experience, or one year of relevant professional-level work experience may be substituted for one year of required education.

Minimum 2 Years of Experience in communications or a related field (Required)

Salary Range: $26.51/hour - $43.76/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.