Teller

Responsibilities Provide prompt and professional customer service to customers and prospective customers. Operate the teller drawer and perform advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions. Work to understand the root causes of complex customer service issues and identify and implement resolutions. Accountable for achievement of defined sales and service goals. Maintain a working knowledge of banking products and promotions. Perform accurate transactions, balance each day, and verify cash totals. Scan daily proof work to the remote capture machine. Identify customer needs, cross‑sell and up‑sell opportunities, and make referrals within the branch. Ensure adequacy of currency and coin supply. Provide backup support to other branches as needed. Provide assistance and training to other colleagues and serve as a mentor. Perform all sales and service functions of the branch as needed. Practice ethical sales behaviors in accordance with the Bank's Core Values of Integrity and Honesty. Always act in the best interest of the customer when offering additional products and services. Required Knowledge, Skills and Competencies Ability to perform accurate transactions. Successful completion of Teller training program and passing score on training post-test. Demonstrated commitment to customer service excellence and the ability to meet or exceed sales and service objectives. Strong written and verbal communication skills. Intermediate PC proficiency. Intermediate proficiency in Google Docs and Microsoft Office products. Industry and Work Experience One or more years of customer service experience. Cash handling or sales experience preferred. Academic High school diploma or GED required. Bachelor's degree in finance or related field preferred. Benefits Available to Employees Ameris Bank provides a comprehensive employee benefit package to all eligible employees. Medical, Dental and Vision Insurance Ameris Bank absorbs a major portion of the cost of healthcare. Eligible for coverage after 30 days of employment. Life Insurance provided at no additional cost. Accidental Death & Dismemberment Coverage Long-Term Disability Coverage Paid Sick and Vacation Leave 11 Holidays Volunteer/Service Day Employee Stock Purchase Plan 401(k) Retirement Plan with 50% match of first 8% contributions. Flexible Spending Accounts Health Savings Account Health Reimbursement Arrangement Supplemental Life & Other Insurance Plans Identity Theft Protection Pet Insurance Legal Insurance Employee Assistance Program Employee Advocacy Program Entertainment discounts for employees. AT&T Employee Discount Wellness Discounts for Medical Premiums and Other Rewards Employee Referral Incentive Education Assistance Employee Resource Groups Banking Advantages for Employees Free Interest Checking Free Safe Deposit Box Free Money Orders, Travelers' Checks and Cashier Checks Discount on Mortgage Origination Fee Free Online Banking and Unlimited Online Bill Payment Employee Banking Perks Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr