Senior Data Engineer

Senior Data Engineer – BI & Data Warehouse Incident IQ is looking for an experienced Senior Data Engineer to lead the design, architecture, and population of a new BI data warehouse and lake that will power internal analytics and customer‑facing reporting. Responsibilities Design, implement, and scale a modern BI data warehouse/lake that supports both internal analytics and external customer‑facing reporting. Build and maintain automated ETL/ELT pipelines to extract and aggregate data from our SaaS platform databases (SQL, MongoDB), Salesforce, Gainsight, and other external APIs. Collaborate with Product and Engineering teams to design the data architecture for embedded, customer‑facing analytics within the Incident IQ platform. Establish and enforce data governance, quality checks, and performance optimization to ensure high data integrity and rapid query response times. Be a strategic builder who aligns data architecture with business outcomes and product differentiation. Communicate complex technical data models in plain business language for stakeholders and translate business requirements into technical solutions. Own projects autonomously, determining the technical path and executing with minimal oversight. Continuously investigate opportunities to uncover hidden efficiencies and improve processes. Collaborate across teams to deliver a customer‑facing analytics platform that adds value to our SaaS customers. Qualifications 5–7 years of professional experience in Data Engineering, BI Engineering, Analytics Engineering, or Data Architecture in a high‑growth SaaS environment. Deep expertise in modern cloud data warehousing solutions such as Snowflake, Databricks, Azure Synapse, or AWS Redshift, and data lake architectures. Proven experience building complex ETL/ELT pipelines with dbt, Apache Airflow, Azure Data Factory, or similar orchestration frameworks. Advanced proficiency in complex SQL, query tuning, and experience with relational (SQL Server, PostgreSQL) and NoSQL (MongoDB) databases. Hands‑on experience extracting and integrating data from enterprise GTM tools such as Salesforce, Gainsight, Marketo, or similar platforms. Programming proficiency in Python, Scala, or C# for data manipulation and automation. Strong problem‑solving skills and an inquisitive mindset toward business operations. Personality & Soft Skills Strategic builder – thinks holistically about how data architecture drives business outcomes. Cross‑functional communicator – translates technical data models into plain business language and vice versa. Autonomous owner – takes high‑level goals, determines technical paths, and executes with minimal hand‑holding. Inquisitive problem solver – naturally curious about business operations and data‑driven efficiencies. Collaborative team player – focused on platform and company success over personal credit. Benefits & Compensation Competitive salary based on experience and a comprehensive benefits package that includes medical, dental, vision, life insurance, 401(k) matching, and paid time off. Equal Opportunity Employer Incident IQ is an Equal Opportunity Employer. We do not discriminate on the basis of any protected group status. #J-18808-Ljbffr Incident IQ