Investigations Coordinator

Investigations Coordinator

Oak Hill has been enhancing the lives of people with disabilities since 1893! We invite you to join our team of highly committed professionals. Founded in 1893 by trailblazer and visionary, Emily Wells Foster, Oak Hill has over 129 years of experience providing the highest quality services to people with varying disabilities. Oak Hill sets the standard, partnering with people with disabilities, to provide services and solutions promoting independence, education, health, and dignity.

About the Role

As an Investigations Coordinator, you will play a key role in supporting the investigation of allegations of abuse, neglect, and other reportable incidents. You will work closely with leadership to gather evidence, prepare comprehensive reports, and ensure compliance with state and regulatory standards—all while maintaining objectivity and professionalism.

Key Responsibilities

• Prepare detailed investigatory reports, including findings, recommendations, and supporting documentation
• Analyze documentary, testimonial, and other evidence to support investigations
• Collaborate with the Investigation Oversight and Compliance Supervisor to review and refine reports
• Respond to feedback from internal and external stakeholders to ensure thorough and compliant investigations
• Support timely submission of reports in alignment with Oak Hill and state agency standards (DDS, DCF, etc.)

What Success Looks Like

• Accurate, timely, and high-quality investigative reports
• Strong collaboration with internal teams and regulatory partners
• Person-centered, culturally responsive approach to investigations
• Improved satisfaction among individuals served, families, and oversight agencies

Qualifications

Minimum Requirements:

• Bachelor's degree in Psychology, Social Work, or a related Human Services field
• At least 5 years of experience in the I/DD field
• 2–3 years of investigative experience
• Certified Investigator through the Connecticut Department of Developmental Services (DDS)

Preferred:

• 5+ years of investigative and/or supervisory experience

Key Skills & Competencies

• Strong ability to remain objective and fact-focused
• Excellent written and verbal communication skills
• Ability to manage sensitive situations with professionalism and emotional control
• Strong time management and organizational skills
• Ability to maintain strict confidentiality
• Willingness to accept feedback and continuously improve investigative processes

We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin or disability.

Our company is dedicated to fostering an inclusive environment. If you need a reasonable accommodation to participate in the job application or interview process, please reach out to View email address on click.appcast.io. We will make every effort to accommodate your needs in accordance with applicable laws and our commitment to accessibility and inclusion.

An Equal Opportunity Employer.