Hospitality Assistant

Job Description

Job Description

The position of an Events and Hospitality Coordinator is solely responsible for the needs of all AMADA customers and guests while visiting our Technical Center for daily demos and bi-annual event shows. This position will also handle various clerical duties as well.

ESSENTIAL FUNCTIONS

• Greet customers upon their arrival to our Technical Center
• Arrange transportation & lodging for customers & guests
• Arrange catering services for customers and guests
• Prepare & serve beverages, lunch and dinner for customers and guests
• Manage all other vendor related services for demos & shows
• Create facility design layouts for demos and shows
• Organize areas for customers to ensure decor, furniture & equipment are set
• Utilize word processing and spreadsheet software daily including, letters, memorandums, documents, and/or reports.
• Maintain files and contracts for record keeping purposes
• Pickup & deliver mail, answer phones, redirect calls, reply to voice messages, email, schedule, pay invoices, process payments and other types of reporting and spreadsheet management
• Assist with any other administrative support within the Technical Center
• Perform other related duties as assigned by Management

NON-ESSENTIAL FUNCTIONS

• May perform and/or assist in other departments outside of Hospitality

REPORTING RELATIONSHIP

• General Manager

SUBORDINATE STAFF

• None

KNOWLEDGE

• Computer, Multi-line phone system, Microsoft Office - specifically Excel, Word, PowerPoint
• Strong understanding of hospitality concepts

SKILLS

• Must be Enthusiastic, Sociable and Welcoming
• Ability to work within a Team environment
• Must have Excellent & Professional communication skills (verbal and written)
• Must be Detailed-Oriented and Focused at all times
• Must be able to Multitask in a high-pace work environment
• Ability to make all guests feel welcomed by providing the best and unforgettable customer service experience
• Ability to be Creative when decorating and laying out floor plans
• Ability to order any type of supplies in preparation for an event show
• Ability to prepare food and use commercial kitchen appliances
• Experience serving in banquet halls or restaurant settings is a PLUS

PAY RANGE

• $20.00/HR

WORK SCHEDULE

• Monday - Friday
• 8:00am - 5:00pm

TRAVEL

• Rarely to other Technical Centers (California and Illinois)

WORKING CONDITIONS

• LIFTING up to 50 pounds unassisted daily
• Walking up and down the stairs to get to second floor
• Climate controlled
• Well lit
• Quiet
• Secured building (badge access only)