Restaurant Supervisor- TCLC

Restaurant Supervisor

Come be a part of an AWARD-WINNING TEAM.

Texican Court is located in Irving, TX and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotels are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

JOB SUMMARY: The Restaurant Supervisor at Texican Court is responsible for overseeing the daily operations of the restaurant. This includes training restaurant staff, supervising all restaurant and F&B activities, attending to any guest or service issues, and ensuring financial integrity of the F&B operation.

Shift Requirements:

• Open availability on weekdays and weekends, evening hours 4:00PM 12:00 AM (Subject to change upon business upon business level)

Duties and Responsibilities:

• Display exceptional knowledge of all menu items and prices.
• Be on the restaurant floor during peak hours and special events (5PM to 10PM)
• Greet guests and monitor dining room activity to maintain warm, attentive, and professional service
• Review all menu books for accuracy, durability, and cleanliness
• Complete daily F&B MOD Checklist
• Inspect all tables for appropriate setting
• Verify all reservations are booked through open table
• Review Open Table at the beginning of each shift and plan tables and special events accordingly
• Check Two Mules Cantina email and respond to all reservation inquiries
• Assign sections to appropriate scheduled staff in Open Table
• Conduct pre-shift meeting according standard
• Ensure all opening duties are assigned and completed
• Communicate any 86'd menu items to staff and report to F&B Director and Executive Chef
• Verify proper lighting and music level during open hours of the restaurant
• Ensure restaurant closes at scheduled time and that all closing duties are complete
• Participate in any off-site events
• Attend department and shift meetings such as BEO, Behind the Scenes, Daily Stand Up
• Create and assign weekly training. Roll out to staff through Alice platform
• Oversee front of house deep cleaning
• Any other duties as assigned by the F&B Director or General Manager
• Ensure front of house staff is adhering to all service standards and codes of conduct
• Be instrumental in achieving a 25% food cost and 22% beverage cost
• Maintain adequate inventory and par levels
• Communicate any shortages to F&B Manager
• Train and rehearse service standards with all bar staff
• Maintain cleanliness, organization, and safety standards throughout F&B outlets
• Submit incident & accident reports
• Document violation of Valencia standards as needed.
• Supervise F&B labor according to business levels
• Ensure compliance with health codes and company standards
• Communicate all special events to Restaurant staff. This includes food specials and drink specials
• Ensure room service and amenities are delivered according to company standards

Qualifications:

• High school diploma or equivalent or 1-2+ years of supervisory experience within the hotel industry or restaurant
• Knowledge of hotel systems such as Tabit, Alice, Stay N Touch, Open Table
• Be proficient in Microsoft Word, Excel and PowerPoint
• Excellent organizational skills and interpersonal abilities
• Strong verbal and written communication skills
• Effective time management and problem-solving skills
• TABC and Food Handlers Certification is required

BENEFITS:

• Medical, Dental, Vison, Employer paid Life insurance
• Paid Time Off and Wellness days
• Paid Community Service Days
• 401k Retirement
• Click here to learn more

Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer.

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.