Site Reliability Engineering (SRE) Manager, Apple Maps

Role Number: 200675095Team: Software and ServicesLocation: CupertinoPosted: 2026-07-30SummaryApple Maps and location services are used by hundreds of millions of people every day to navigate the world. Behind every search, route, and point of interest is a massive distributed serving infrastructure that must be fast, reliable, and always available.This SRE org is responsible for the availability and automation of some of the most visible and widely used services that power Apple Maps.If you are passionate about reliability at planet scale and are excited to help us build, grow, manage and deliver infrastructure that scales with Apple Maps, this is the opportunity for you!DescriptionWe are looking for a senior SRE leader to set the strategic direction for our Maps serving infrastructure. This is not just a "keep the lights on" role — this is a leadership position that defines where our infrastructure goes next, how our SRE practice evolves, and how we build the teams and partnerships to get there. You will work closely with engineering, product, and operations partners across Apple to shape the roadmap for our serving platform. You will lead an organization of SREs and hold responsibility for the reliability, scalability, and operational excellence of some of Apple's most visible services. We believe AI will fundamentally reshape how SRE is practiced — from incident detection and resolution to capacity planning and toil elimination — and we're looking for a leader who shares that conviction and can drive that transformation across the organization.Minimum Qualifications10-15+ years of experience in SRE or adjacent disciplines (systems engineering, infrastructure engineering, production engineering), with at least 10 years in senior management rolesDemonstrated experience leading SRE organizations supporting large-scale, user-facing distributed servicesStrong technical proficiency in Linux fundamentals, distributed systems concepts, networking, and infrastructure at scaleDemonstrated experience applying AI/ML tooling or LLM-based solutions to improve SRE or infrastructure operationsAbility to read and understand code produced by LLMs and evaluate its suitability for production useHas defined or is actively executing an AI strategy for a large SRE organizationProven ability to communicate at the executive level and negotiate across organizational boundariesPreferred QualificationsExperience with cloud infrastructure (AWS, GCP) and Kubernetes at scaleBackground in capacity planning, performance engineering, or infrastructure architectureTrack record of driving cultural and process transformation within SRE organizationsExperience building or deploying AI-powered operational tooling (AIOps, intelligent alerting, automated diagnostics)Hands-on experience with LLM-based developer/SRE productivity toolsTrack record of driving AI adoption within engineering teamsExperience operating services at Apple-scale user volumesPay & BenefitsAt Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $267,800 and $401,700, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple BenefitsNote: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.EEO StatementApple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicantAccessibilityAt Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.Learn about accessibility in Apple’s workplaceLearn about reasonable accommodations for job applicantsApplication DeadlineApple accepts applications to this posting on an ongoing basis.