Optical Sales Associate

Optical Sales Associate

Nielsen Eye Center – Norwell, Norwood, and Quincy, MA

Exciting opportunity for a Full-Time or Part-Time Optical Sales Associate to join a multi-specialty/multi-location ophthalmology practice. This position requires excellent sales ability, friendly, caring personality, and flexibility. Must be detail oriented and have the ability to multitask. Travel between Norwell, Norwood, and Quincy offices required, and mileage reimbursement provided. We are open Monday – Friday (occasional Saturday coverage - Quincy Office)

Basic Qualifications:

• High School graduate or equivalent.
• Strong customer service skills: communicator and listener.
• Dedicated to building patient relationships.
• Strong basic math skills.
• Awareness of and passion for current eye wear trends.
• Embrace new technology & change.
• Ability to adapt in a fast-paced, ever-changing work environment.

Preferred Qualifications:

• Previous customer service & retail experience.
• Previous optical experience desirable.

Principal Responsibilities:

• Assist patients with frame and lens selection and education.
• Conducts measurements using appropriate optical tools and consults with Optician as needed.
• Check in all incoming orders to ensure quality and accuracy.
• Verify insurance eligibility and eyeglass/contact lens benefits.
• Collect payment for eyeglasses and contact lenses.
• Other duties as assigned by Optical Manager.

Full Time 40 hours with full company benefits after 90 days, Mon–Fri Part Time Up to 29 hours a week, flexible hours with selective company benefits after 90 days

Office Hours:

• Monday 7:00–3:30pm.
• Tuesday 8:30–5:00pm.
• Wednesday 8:30–5:00pm.
• Thursday 8:30–5:00pm.
• Friday 7:00–3:30pm.
• Saturday Rotation 8:00AM - 12:00PM.

Bilingual skills in Mandarin, Cantonese, Vietnamese, Spanish, and/or Portuguese a plus.

Benefits:

• 401(k).
• Dental insurance.
• Employee discount.
• Health insurance.
• Paid time off.
• Professional development assistance.

Schedule: Monday to Friday with occasional Saturday work.

Benefit Conditions:

• Waiting period may apply.
• Only full-time employees eligible.

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