Assistant Manager

Restaurant Manager Position at Mister B's Pizza and Wings

We at Mister B's Pizza and Wings have hourly and salary positions available for Restaurant Managers to lead all aspects of our business.

Full-time restaurant managers work 45 hours per week with many incentives and bonuses available based on performance. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you'll need management skills and experience in both front and back of the house. You must have expertise in overseeing the dining room, checking in with customers, and balancing seating capacity. Back of the house management experience is also essential, as you'll hire qualified kitchen and wait staff, set work schedules, oversee food prep and ensure compliance with health and safety restaurant regulations.

You are expected to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant's good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Requirements

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role

Proven customer service experience as a manager

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Familiarity with restaurant management software and Microsoft Excel

Strong leadership, motivational and people skills

Acute financial management skills

BS degree in Business Administration; hospitality management or culinary schooling is desirable and encouraged but not required and can be easily substituted for 3+ years of experience.

Payroll Administration

Pay date is on Tuesday

Pay is bi-weekly

Pay checks can be print or direct deposit. Direct deposit can be changed at your convenience, just contact Beth Ann.

If you have government assistance forms, loan application forms, anything that needs to be completed by your employer, contact Beth Ann, and this can be completed typically within 5-10 minutes.

Employee Benefits

Health Insurance (30+ hours/week average eligible 60 90 days after date of hire)

Mister B's is committed to every one of our employee's individual needs. We provide setup, compensation, and payroll deduction while allowing the employee to choose a plan that best suits his/her needs.

Open Enrollment will be around November through December for the following year.

Dental Insurance (30+ hours/week average)

Vision Insurance (30+ hours/week average)

Retirement: 401(k) with Roth contributions as an option (20+ hours/week average) after 1 year of employment.

Mister B's matches all contributions up to 4% of gross income

Profit Sharing (20+ hours/week average) after 1 year of employment

Life insurance voluntary/supplemental (30+ hours/week average)

Accident Insurance voluntary/supplemental (30+ hours/week average)

Cancer Insurance voluntary/supplemental (30+ hours/week average)

Critical Illness Insurance voluntary/supplemental (30+ hours/week average)

Workplace perks such as flexible work schedules, discounts on food, free non-alcoholic drinks, fun atmosphere

Paid time off: sick days and vacation days (management staff only)