Patient Care & Practice Coordinator - PT

Job Description
Practice Healthcare the Way It Was Meant to Be.


Are you passionate about building relationships with patients instead of rushing them through appointments?

As a Direct Primary Care (DPC) practice, we eliminate many of the frustrations of traditional insurance-based medicine, allowing us to focus on what matters most-our patients.

We're looking for a compassionate, organized, and self-motivated healthcare professional who enjoys wearing multiple hats and wants to become an essential part of a growing family medicine practice.

Highlights:
•Monday-Friday schedule (No weekends)
•Flexible 28-32 hour workweek
•Small, team-oriented practice where your contributions matter
•Build lasting relationships with patients
•No insurance-driven production quotas
•Opportunity to help grow an innovative medical practice
•Cross-training in both clinical and administrative responsibilities
•Performance review with opportunity for a pay increase after successful completion of a 90-day training and probationary period

What You'll Do

As the Patient Care & Practice Coordinator, you will partner directly with the physician to ensure exceptional patient care while supporting the day-to-day operations of the practice.

Responsibilities include:
•Welcome and assist patients throughout their visit
•Answer phones and respond to patient inquiries
•Schedule appointments and coordinate referrals
•Perform blood draws, vaccines, and CLIA-waived testing (training available where appropriate)
•Process patient memberships, billing, and lab charges
•Maintain accurate electronic medical records
•Coordinate medical records and patient follow-up
•Manage office supplies and daily administrative operations
•Represent the practice at community events and health fairs to educate prospective patients about Direct Primary Care

Compensation

Starting pay is based on experience and qualifications.

Employees who successfully complete the 90-day training and probationary period will receive a formal performance review with the opportunity for a compensation increase based on demonstrated performance, competency, and contribution to the practice.

Who Will Thrive Here?

This position is ideal for someone who:
•Loves building relationships with patients
•Enjoys solving problems independently
•Wants to make a meaningful impact in a small practice
•Is adaptable and enjoys both clinical and administrative responsibilities
•Believes healthcare should be centered around people-not insurance companies

If you're looking for more than just another medical office job-and want to help shape the future of a growing Direct Primary Care practice-we'd love to meet you.

Requirements

What We're Looking For?

Required Qualifications
•Minimum of 2 years of experience in a medical office or clinical setting
•Strong customer service and communication skills
•Excellent problem-solving and critical-thinking abilities
•Ability to work independently with minimal supervision
•Strong administrative and data entry skills
•Comfortable multitasking in a fast-paced environment
•High level of professionalism, reliability, and accountability

Preferred Qualifications
•Medical Assistant, LPN, RN, or similar clinical background
•Phlebotomy experience or willingness to learn (training provided)
•Experience with patient billing or lab charges (training provided)
•Electronic Health Record (EHR/EMR) experience
•Bilingual (English/Spanish) is a plus

Benefits

Monday-Friday schedule (No weekends)

Flexible 28-32 hour workweek