Collection Specialist

Collections Specialist Temp-to-Hire Location : Baton Rouge, LA 70809 Start: ASAP Pay: $20-$25/ Hour Shift: M-F 8am- 5pm, 40 hrs/ week On-Site Requirement Must be able to commute daily(onsite attendance required daily). Not a remote position. Experience Minimum 1-2 yearsin Accounts Receivable and/or Collections Proven experience managing open invoices and customer payment cycles High school Diploma or Equivalent Systems & Technical Skills Experience withD365 Finance & Operationspreferred or similar ERPs: SAP, Oracle, NetSuite, etc. Strong ability to document collection activity directly in the ERP Skilled inExcelfor aging reviews, account tracking, and reporting Collections & Communication Skills Experience makingoutbound collection callsto customers Professional and confident in resolving payment issues Timely and accurate in responding to customer and internal emails Able to manage a portfolio of accounts and prioritize collections efforts Problem Solving & Escalations Strongproblem-solving skillsto identify root causes of delinquency Ability to handle account disputes and work cross-functionally toward resolution Knows when and how to appropriatelyescalatehigh-risk accounts, non-payment, or billing concerns to leadership Work Habits & Documentation Consistently addsdetailed noteson customer interactions and follow-ups Able to follow procedures and escalation workflows Can workindependentlyonce trained while staying aligned with team priorities Professional Expectations Must have ago-getter attitudeand strong team spirit Positive, proactive mindset with willingness to support the broader AR function #J-18808-Ljbffr